the setting was lovely. the best to be honest. lack of shade late afternoon but got around that. our room was a bit tired. needed. new coat of paint and repairs. it was ‘next on the list’. the staff were unbelievably friendly and helpful. the best service I’ve had in a long time.

lack of shade late afternoon. room needed updating , repainting.

it was very private food was amazing !! everything was great!

n/a

This location is breathtaking.

Nothing

beautiful hotel, great facilities, incredible food !

rooms a bit small and outdated

This was our third time here in almost 15 years and it is still fantastic!!! Food Drinks and Staff outstanding!

Had to leave

property very taken care of. staff very accommodating. beautiful views.

Due to small number of rooms it felt like a members club rather than a hotel. Staff and guests were very friendly. Food and drink was excellent. Room was large and comfortable.

Need a taxi to go to the beach if you don’t have your own transportation. Swimming off the rocks was lovely but for stronger swimmers.

Gorgeous property in Negril. The hotel is a gem in Negril, located cliffside and close to the Lighthouse. It's important to note for those that aren't familiar with the landscape of the area, that there is no beach. The hotel is built above caves and into the cliffs of the shore. It's truly a unique and magical experience. We stayed in the Sun Dancer villa, which was two storys and had clear majestic views of the ocean and sunsets. A small, boutique property, you feel like you're staying with family and friends. Staff were extremely welcoming, hospitable and are there to address all of your needs. We appreciated the tight daily menus, which provided just enough options.

Nothing.

The Caves is an absolutely beautiful resort. The employees were very friendly (just like most everyone else in Jamaica related to the service industry) and made certain all of our needs were met. We had dinner in the cliff-side cave one evening, and it could not have been more romantic. I just cannot say enough wonderful things about this place. We will definitely be back!

Not much to say here. I did expect the gift shop to have a few items labeled with the Cave's logo, but there was very little here except basic things. However, they did have important toiletries available, which came in handy. But there were plenty of opportunities for souvenirs elsewhere, so not a big deal.

cleanliness, THE FOOD, the staff make you feel like family, the views, the DRINKS, the variety of cottages….tell me when to stop

Everything was absolutely perfect. The property was magical, the rooms were amazing, the food was to die for, the staff was kind and lovely. Will be going back next year for sure!

Loved everything

It was an amazing place

Nothing

this was so amazing! it was just what we needed!! thank you so much for everything ❤

Food, staff, location.

Nothing.

Service was fantastic. Friendly staff. Facilities and hotel grounds are absolutely stunning.

Communication before arrival was impossible. This made reservations for the cave dining and massages difficult to come by. But once here service was impeccable

The staff was friendly warm and inviting. The accommodations were kept immaculate. The food was next level. Most relaxing and stress free vacation ever. The views were spectacular and the dining was beyond romantic.

Needed to fix ATM machine. No cash available to tip staff. It costs $31.00 to take a taxi ride to town to get money to tip.

Everything