The hotel was attractive and clean. We paid a good price but everything was extra…water, coffee for additional days, no hair conditioner…and they did not have English speaking staff at desk.

Water and coffee should be in rooms n/c. Mattress and pillows had crunchy protectors that were uncomfortable. Beds very hard.

plenty of room and clean

This is an amazing hotel, a hidden gem. Rooms are very nice, large enough, every small detail was taken care of. Location is perfect, in colonia la paz, a centric and safe spot where you have plenty of choices to eat and you can go to Juárez avenue where you will find restaurants and nightlife pubs.

- The bar is no longer working - Water temp at the shower is quite inconsistent - Just a small bottle of water was provided - Thermostat had the buttons stuck

location cleanliness staff

nice room

everything

some issues with bathroom

Convenient location, attractions and restaurants are walking distance and some others no longer that 15-20 mins driving. Peaceful area that could be use to exercise around if you are into running for instance.

Noise Isolation in the rooms, it's possible to hear your neighbour's thinking, so any noise coming from other rooms and the restaurant are easily disturbing your sleep.

A very smart, clean and efficient hotel in an excellent location. Secure parking and dog friendly. Charming staff.

No restaurant service available at the time of our stay but many good places to eat nearby.

Amazing hotel. Most likely will stay again.

the staff was incredible, they resolve all my issues immediately

the bleach smell in the water

very clean, beds were very comfortable

They couldn’t find our reservation when we got there

Amazing view and facilities in general.

Parking logistic , entrance is too crowded at some hours.

everything

nothing

Location and the hotel overall was excellent

In this short trip everything was perfect, no issues

Location to Avenida de Juarez and Centro

No pool

Nice shower, good TV. Best aspect was small, but well-equipped gym.

When I checked in and even pre-check in, I requested "quiet." My room was not ready until 3pm, but many others were. I was told by clerk, she was thinking of a room, but it had NO windows. I told her, "no," and ventilation in the age of Covid, a must have. Imagine a huge hotel on a hill, built in a circle with no windows? When I did get to look at 3? "ready" rooms, they were on the 2nd of 7 floors, two had no windows. No up grade to windows, one room of 3, which was my preference. Ergo, noisy.