Moon Palace Jamaica
4.1
Excellent(626 Avis)Resort à Ocho Rios
Resort 5 étoiles
Raisons de réserver
Comprend les essentielsJardin, Piscine, Climatisation et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
A propos de ce resort
Moon Palace Jamaica
Situé en face de la mer à Ocho Rios, le Moon Palace Jamaica est doté d’un spa ainsi que d’une piscine à vagues et des toboggans.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Bord de plage ou front de mer
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de Ocho Rios
Chambres disponibles
1 Lit King Size ou 2 Double • 30 m²
Capacité d'accueil 4
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1 Lit King Size • 30 m²
Capacité d'accueil 2
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1 Lit King Size • 60 m²
Capacité d'accueil 6
+
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2 Double • 1 Lit King Size • 138 m²
Capacité d'accueil 6
+
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1 Lit King Size ou 2 Double • 28 m²
Capacité d'accueil 3
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€€€€
Avis
4.1
Excellent(626 Avis)
Avis vérifiés à 100 %4.1
Large hotel with many activities to do on sight. However, this location needs a lazy river.
They need a lazy river.
4.1
Excellent facility. Great ambiance
Food was off sometimes
4.1
Amazing location. Lovely food and ambience.
Expensive to do dolphins or trips
4.1
Everything. It was so beautiful. I loved my
Service. The receptionist was amazing and the servers and the spa ladies and EVERYONE that worked there. It was a dream come true. They accommodated me to the end.
I have no complaints. I had a issue with my card which caused a delay to leave my resort. It made me miss my shuttle ride to the airport and they paid
For a taxi ride for me to get to the airport. I’m so grateful for them.
4.1
Absolutely everything about the hotel, once we changed our original room. Our original room had no balcony. Every room should have a balcony to sit and relax on whilst taking in the beautiful view. After changing our room to one with a balcony, the rest of the stay was faultless.
We originally had a room with no balcony.
All rooms should have a balcony.
We were accommodated to a room with a balcony the next day, which makes all the difference in enjoying our stay.
4.1
staff was great location was great rooms was clean food was good can’t fault the moon palace
what’s not to like
4.1
The breakfasts were delicious especially the mix of local food specialties and European treats
airport transport was a challenge
4.1
Have been before and enjoyed the stay… the staff are very nice and helpful… the facilities and restaurants very good.. Shame it wasn’t lobster season! Apart from below, had a great time because we were familiar with the surroundings.
We had a problem with our momos booking and the front desk manager he was not helpful at all. The lady that was on reception was very very helpful and went out of her way to ensure we were okay and showed she cared which was very appreciated. Loved the ladies in the spa and the manicure place.
First time stay we had a sea view room this time we were on the 3rd floor not nice view and stained hallway carpet not nice at all.
Room service took so long.
Did not like the hard sell on membership investment as soon as we arrived. We just wanted to go to our rooms and unwind after a long journey. The next day they said it would take 90 mins but it was nearly 3 hours.. we travelled with relatives from the US and my elderly aunt was so worn out … her experience was approx 4 hours and she was so worn out she agreed to sign up just to end the constant sales talk!
4.1
The food
4.1
That was the best part!loved the meals
dude named Damian at jerk hut was very unprofessional and rude with his services.
4.1
Breakfast was good -indeed the Buffet restaurant was excellent. It s unusual to have the Central Buffet the best restaurant on site.
booking thru Booking.com and them having to pay thru the Hotel Centre in Mexico was an absolute disaster. Never had that problem before - this damages the Booking.com reputation.
The Beach was poor - too small.
Entertainment was much inferior to other All inclusives in Ocho Rios.
Food options were good but the ability of the staff - albeit friendly and helpful - fell well below the standards necessary.
For example 4 of us ordered a meal in the Asian restaurant and all 4 of us didnt eat it. Also in the Italian restaurant the food was very good but they served up the first course and the Main course at the same time so i had a plate of Lasagne (excellent BTW) served at the same time as a Filet Steak (also excellent and big), Neither the waitress the server or the manager seeemed to have any idea. Pity.
4.1
Everything
The gym closes at 11.00 am
4.1
everything
the long time wait to have the room cleaned up
4.1
The staff was excellent and the facility was clean.
This billed as a 5 star and it definitely is not. The check in process took 45 minutes. The food was just ok. And there there were sales staff at check in and check out.
4.1
staff
view from my room
4.1
Location
Ms. Stacey helped us really well, after we were given one bed for 3 people. We had requested an extra bed for our Carer.
Food
4.1
Not good
The food
4.1
The nightlife was great especially the Loud Bar (definitely a must try), I liked the range of activities and restaurants.
My partner and I had to sleep on separate beds as they were out of King beds. This was a common problem among guests. Room could be bit bigger, especially the bathroom.
4.1
The resort is in a good location with plenty activities for the children. The food was impressive with something for everyone.
The attitude of the staff leaves a lot to be desired, we had some issues with the booking initially and the reception staff were uninterested in helping us to resolve the issue and extremley unhelpful! they cast us to the side and I had to use my own personal phone to contact Booking.com. The staff do not seem happy in their roles and it really shows in service delivery. Our room was located on ground floor, there were issues with the toilets overflowing and we had cockroaches in our room. The staff did not seem that bothered when we complained and said it was normal as we were on the ground floor and had the door open. I was overall not impressed with the hotel particular given its 5* rating.
4.1
Most things
The regular juice they serve
4.1
I thought the breakfast was well thought out. The opportunity to tey the local breakfast as well as the other options was brilliant.
The restaurant has much improved with the option of sitting inside or being outside.
Great improvement from the days of Jamaica Grande
There wasn't really anything I disliked about Moon Palace it was a great time spent with my mum. She absolutely had an amazing time. We were even given an upgrade free of charge as my mum who is 86 couldn't manage the shower in the room so we were given another room the next day where she had a much larger walk in shower.
4.1
the food
the waiting time to check in and the staff rush to check out
4.1
This is definitely a place for pleasure and resting.
The restort has international standard, well trained staff, safe environment and clean fully functional facilities.
The hotel was apparently fully booked and as a result, we were unable to get the type of bed we booked for. Though that was not a big issue, we would have much prefer if the staff had informed us rather than us finding out on entering the room.
4.1
Great food and staff
FAQ
Combien coûte ce resort par rapport aux autres à Ocho Rios ?
Le prix moyen d’une location à Ocho Rios est de 116 € par nuit. Cette location est 21 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Moon Palace Jamaica. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Moon Palace Jamaica comporte une piscine. Bonne baignade !
La location Moon Palace Jamaica accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Moon Palace Jamaica?
Nous avons trouvé 14 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, fumer autorisé et parking.
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