Vše

Pri vyberu pokoje na Booking se nezobrazílo, ze pokoj neni v hlavni budove, ale v predelane chate pro personal. Zaplatila jsem tak za dvouluzkovy pokoj 4200 Kc na noc ne v Grandhotelu, ale v Tesco baraku!!!!! Abych byla fer, jsou tady hidni na pejsky:)

Ubytovani

Amazing location, sun terrace and wellness was great. Very clean, welcoming lobby. Good breakfast.

Lack of staff (specially in the restaurant), people not properly trained and organized. Some were working 150% and some just ignore guests. Restaurant very expensive and open only till 9pm. For such a hotel with this price range this was surprise.

The interior is fantastic. The rooms are very small but practical and feel cozy. Staff was amazing, friendly and knowledgeable. Another thing worth mentioning is the wellness which is just perfect.

FOOD 5/10: The food is average with very limited options. The dinner buffet is on the level of a 3* hotel with the combinations making very little sense. There’s also no bar menu and the kitchen closes at 21:00, so if you’re hungry you won’t be able to get anything to eat. Shops and restaurants in the area also close around the same time so you’re out of options to get a late meal. Also there are these stupid small lights on every window that turn on at night and shine extremely brightly. This was a significant disturbance as it interrupts your sleep and prevents complete darkness.

The location and the quietness. Excellent breakfast and dinner. The wellness was something else, the staff was so friendly and helpful. Looking forward to my next stay at this hotel.

All was perfect.. nothing to complain about!

Excellent location for enjoying nearby ski facilities! Good breakfast, wifi & family-friendly swimming pool.

We were not put in the "main" building, but a nearby building instead which resembled a workers dormitory. . .a surprise to us, since we expected to actually stay in the Grandhotel Tatra, when we made the reservation. Disappointing.