We had a long drive from blackforest and had to delay a number of times until reaching the property, the host's were available to message throughout to keep them updated and were very understanding. Once we arrived, we we're greeted at the door by the hosts, however we did not speak German, they were very welcoming and pleasant. They gave us a tour of the apartment, we managed to communicate through google translate. It is a very luxuriously fitted apartment throughout, the bathroom/shower was very spacious (our previous hotel shower was very cramped) and the kitchen had everything needed to cook and clean. The lounge was cosy with smart tv and opened on to a balcony with pleasant views. We are very grateful to the hosts for going above and beyond and would certainly stay again!