nice . clean. good price

very poor facilities

towels were old smelly room poorly trained staff they refused to give me my icg level benefits because i booked through booking

the staff security very rude and disrespectful we had shopping bags and entered throug the gate and he started screaming at us instead of helping and confronted me

Great! Except from one day with very poor costumer service...

Dinning area needs some improvement

Staff was friendly, made calls for us, got us a cab. We were not fluent Spanish speaking, so that was a surprise that most of CMX did not speak Spanish. The hotel was not walking distance from town, but we found a great restaurant at the express on site! Food was excellent there, and street food as well.

The refrigerator could have been stocked with drinks and snacks. Because it is far away, we had not way for food after we came back from downtown. Nothing to do at night at the hotel.

the room was clean and spacious

no restaurant opened. But plenty of restaurants around the area