Near by the shopping complex

location is near to night food stall with so many choices, entertainment places, 7E, grocery and right in the middle of night life area in Miri old town. Room facility is good and hotel staff is friendly.

the room tile covered area feel like oily, no bare foot and you need slipper to be in toilet.

It was near the city centre. Very quite convention. The hotel seem new as the room was quite nice including the toilet. The wifi was not so bad.

Very hard to find a nice parking spot as there was no dedicate guest parking. It was public parking. The tv was so bad as if no signal. Could only watch one channel. The most dissapointed was the reception staff. It felt like i was scammed because during checked-in, the receptionist asked me to pay tourist tax including the deposit during the stay. I have been other hotel on that area but no tourist tax was asked but i dont mind paying. However during mu checked-out a different receptionist did asked again to pay a tourist tax. I explained why since i alread paid. But she said it was not recorded in their system. She did asked me for the receipt but unfortunately during checked-in, i wasnt given a receipt and didnt ask for it. I only received a room keycard. Did tried to explain but she was not very nice and insisted for me to pay. She did not believed what i said. The way she talked to me was very rude as if i dont understand what was she talking about. I ended up by paying the tourist tax again to avoid more urguement. She didnt even talk to me or look at me when giving me the receipt. So i just walked away.

good location

clean

- the standard check in time starts at 3pm. when we were there around 340pm, the guy on the counter said our room havent ready yet, it will be ready around 5 or 6. he offered us a room immediately but need extra charge for it. i think we got scammed by this hotel. you shouldnt do that to your customers. and if our room havent ready yet, why werent you guys informed us thru email or calls? instead offering us a new that cost a bit expensive? we were so exhausting at that time yet we have to choose the room he offered. - the aircond room 203 is leaking - so much noise at night

The aircon is very noisy. And I requested for non smoking room as my holiday with two toddlers but when I get in the room it’s full of smoke small. And we found tissue under the bed. Cleanliness is really poor. The boiling kettle inside is so dirty. Look like got left over food stain. I needed to wash few time only can wash it away. It’s too bad I didn’t take photos of all that happened. The sound proof is very bad. Later night I can hear people close their room door so loudly. . We won’t return to this hotel anymore.

Nice room

Everiting okay