stayed in many Highland hotels , this big place was a pleasant suprise . Helpful staff, warm cosy and clean rooms and comfy bed. you get what you pay for but this was great value and I’d go back.

Check in breakfast,dinner

Bed and pillows were very uncomfortable

Strathpeffer is the most northerly spa town in the uk and the victorians would travel up from London for a visit. This hotel is located next door to the train station, which is now converted into a museum, cafe & shop. The railway line is a now a scenic walk for tourists. The Ben Wyvis hotel has a great location and fits is a well fitting addition with its grand Victorian architecture. Features include a big drive way & garden which takes you well off the main road though it is only a two minute walk from the village square and spa pavilion. The hotel itself has an impressive large dining hall with high ceilings and two big chandeliers. I would definitely choose it for your stay. The room was very clean, beds were comfy and they served haggis at the breakfast buffet👍

n/a

clean room, attentive staff, nice location.

nothing it was all good.

Location perfect. Friendly helpful staff. Excellent food.

Bed was a little on the hard side. Lighting atmospheric but not good if you wanted to read. Availability of a bright reading light would have been appreciated.

We chose this hotel because it is dog friendly. We received a warm and friendly welcome on arrival. Our room was comfortable, modern decor and very clean. There was a selection of teas, coffee, hot chocolate and shortbread. Toiletries were lovely from the Highland Soap Company. We reserved a table in the lounge for our evening meal. The staff serving were friendly and helpful. Service was prompt and the food was good. There is lots to explore in the area, and also a good base for touring the Highlands. We very much enjoyed our stay, we found the staff friendly and helpful. Whilst the building is old, we found the bedroom to be decorated and furnished to a high standard. The ensuite had a bath and shower within, it was immaculate. I absolutely believe we got more than our monies worth and will return in the future.

We had no concerns during our stay.

Friendly staff , lovely hotel and village

Meals were a bit pricey but the food was delicious.

Good menu

Nothing

Great location, very friendly staff.

Lack of choice on dinner menu

Welcoming staff

It’s old, but it’s more than fine.

Building was very beautiful and location was lovely. staff were very friendly and accommodating.

Rooms very dated. Bathroom falling apart. peeling wallpaper,chipped paint,toilet roll holder half hanging on the wall and blinds ripped off on a non glazed full length window. Photo on website not accurate to my room. Food wasn’t great either, morning breakfast was cold and dinner was chewy and dry

Clean, neat and tidy, bathroom very nice decor and very clean. Unable to comment on food as we were room only

Not impressed with the room for what we asked for and the price we paid. It was stated as a 'Superior Twin Room'. This is not what I call superior, could this be just because we had a view of the garden? Scuffed skirting boards, chipped window panes, windows didn't open to allow for some fresh air. Priced on the high side for room only

great building great location

Very nice building, our room could do with a bit more heating and renovation but otherwise pleasant stay!

large spacious room with comfortable bed hotel well placed in the village and everything walkable

we couldn't work out how to get the radiator in the bathroom to work consequently the room was a bit chilly

Full of character and cosy

Food was ok. Breakfast quite cold, Young staff at Breakfast were a bit glum, they maybe need a wee bit of training on customer service.

Location

It's a hotel for coaches - 6.30am starting of coaches and then loading - avoid unless arriving in a coach - food all geared to mass catering - not good