breakfast enchiladas Coffee Toiletteries

So many stairs No elevator Dirty restroom with the cleaned band Light entering the bed there is a side window no courtain

This hotel is a beautiful old converted colonial house. The outside is very attractive, with flowering plants and trees, and inside, it is equally charming. There is a large dining area, where locals come to meet and eat, and where hotel residents have breakfast - coffee, juice, fruit and a choice of cooked dishes. The rooms were quirkily furnished and the beds were very comfortable. Reception is manned 24/7, and there is a safe, secure atmosphere. The staff were very pleasant and helpful, took our cases to our rooms, gave us directions into town and got us a taxi. The location is perfect - on a street which leads down to the town centre, with shops, restaurants, supermarkets, market and the main square. We had a delicious cappuccino con cajeta - try it! The must-see thing about Xalapa is the fabulous Museo de Arqueologia de Xalapa (MAX). It’s easy to get there by taxi. I loved Xalapa, it was a friendly place, with plenty to do.

Nothing

Good location, comfortable and beautifully decorated. The staff and service was excellent. Nice breakfast choices.

Cool design, rooms match the pictures, central location for exploring Xalapa, free underground parking

Windows face interior indoor courtyard. Towels were a bit rough, pillows not very comfortable, but bed was comfortable.

The breakfast was very good! The location is close the commercial center street.

Location, decoration, style.

The last day of our stay they were low on staff. Only one waiter tending breakfast and it was hard for him alone to take care of all the tables. We didn't get orange juice and the fruit that were part of our breakfast. Probably they were short on staff because it was Christmas Eve.

People is very kind and supportive . Location is great and overall the price is good for what you paid for.

all ok

Great place! It has a very different style that makes it unique, me and my family liked it a lot. Also, it was a very quiet place to relax, there wasn’t a lot of noise from the outside.

N/A

Wonderful breakfast. Hotel was spotlessly clean and staff very helpful. Good secure parking.

Three hotels under the same brand and the directions on booking.com send you to the wrong hotel

The hotel staff was super cool and helpful. The first room was with a dirty floor and they put us in another one. Breakfast was adjusted for me as a vegetarian.

The room does not have a window to actual air but to hotel hallway. It was a bit humid inside and the air was a bit difficult and stinky. Also, you can hear noise if someone had an early breakfast or stayed at bar reception.

It was very comfortable and the staff very nice.

The bathroom needs maintenance and it lacks a curtain, all the water splashed out of the tub.

Some rooms do not have WIFI access. Only the third room I was given had WIFI access. But this one was near the street. In general WIFI had interruptions.

Very nice room, I like how you guys attach to the wall the remote controls for the ac ant tv.

Will be very helpful if you guys build a ramp, to many step at the entrance, I arrive with a heavy luggage.

I didn't know there were 3 hotels of the same chain in the city, ended up at the wrong hotel but they phoned over to the onev we had booked and transfered the booking over to them. So can't really comment on the centro but the one we stayed at was very nice comfy bed, hot shower, quiet.

The atmosphere was great, the decoration in the hole Hotel was fabulous, If I come to Xalapa I won't think twice to stay there again.

I didn't have Internet in the room.

Staff very friendly Good value for money Beautiful building Parking on site 15 min walk from the centre

Internet a bit hard to get but can’t complaint for the price we paid :-)