Central location, great and spacious rooms, excellent breakfast and helpful staff.

Everything was great!

Position, concept.

Breakfast is not as for a 5-star hotel, the pool is tiny

Everything was fantastic - breakfasts, the staff, the rooms, location, but...(read on for what we didn't like)

BUT what ruined our stay was the air-conditioning, or rather, the lack of it. My room was not so bad, the air conditioning took time to cool the room, which is still ok but the room in which my brother stayed in was unbearable. Apparently, there was a fault in the heating and it would kick in making the room insufferably hot. At night, he would sleep with the door open! Because the corridors were much cooler than the room itself. And the reception said they could change the room to another on that floor but it would have the same problem.

A fantastic place with very kind personnel. We are so grateful; it was a very pleasurable vacation.

Superb location. Good breakfast.

Rooms could be little bigger.

The staff!! All of them were so polite, smiled, and always there to help! Big thanks to all of them. The mattresses are so comfortable. All the hotel is well equipped and clean!

Friendly staff, excellent location, very good breakfast. I have booked a massage and it was super.

The water in the pool and in the jacuzzi was not warm at all. The rooms were too dark, just a little tiny window..

The Hotel is very well decorated. Surely the owner has some great choice. The staff was very cooperative and helping. Marco, Maria and Joanna. Even the kitchen staff attending breakfast. Breakfast was very nice. Also had lot of halal options. Parking was always available. Location is good if you want to stay away from the city centre. Around 13 kms. Overall great hotel.

The rooms were a bit smaller than most hotels in that price bracket. Jacuzzi and Swimming pool could have been warmer.

The decor seemed interesting, however couldn’t mask the real issues.

- I requested a non smoking room and was given a smoking one then had to be moved. They sprayed the room then after a few hrs could smell cigarette smoke even in that room - It was 37 degrees and the ancient archaic AC unit broke so they provided a vent which was nothing more than a basic fan. - The TV was approximately 30 years old and took 10 mins to change 3 channels. - Some of the plug sockets and light switches did not work. I initially booked for 3 days and checked out by 8 am the next morning. Exhausted, disappointed and upset.

pool , breakfast , area , rooms

there was smoking smell in one of the rooms