Tolles Frühstück, super Wellness-Bereich. Der Chef Alex wie auch das andere Personal kümmert sich sehr freundlich um das Wohlergehen seiner Gäste.

Location, cleaniness, breakfast and spa/pool

Entrance (too dark, Music and 🌵); one suggestion for the team: a large mirror at the room where you could head to toe

Fantastic hotel, with perfect facilities and great staff. Alex and his crew are amazing.

Nothing.

Lovely location and Spa facilities, very nice sauna and infinity pool. Had an infrared sauna in my room. Pure luxury! Employees were more than welcoming and friendly, excellent!

The bathroom smelled a bit like sewage, which should not happen in that price category

The cleanliness and location

the fact that we were literally locked in at 6am. while attempting to leave at 6am the door to the lobby/the outside was locked so there was NO way out of the hotel. We were literally “locked in”, had to improvise and go to the first floor to find a balcony open to leave the hotel and drag the luggage across the hotel from the back. no one answered the phone from the hotel phone number and not a single staff was there to help even after multiple attempts at knocking on the lobby door (that was, again, locked! so basically locking us all in). very disappointing and stressful end of our vacation. missed our flight because of this, totally unacceptable.

Excellent hotel and location. Very friendly and helpful staff. Clean and comfortable rooms. Tasty breakfast. We will definitely come back

We had an excellent stay at the Alps Lodge in Fiss. The Alps Lodge is just a really nice hotel. The rooms are very nice, clean and spacious. The hotel also has an excellent breakfast. The wellness area and rooftop swimming pool are also excellent.

The location of the hotel was perfect. The view from the room to the mountains was a show itself. Rooms are nice, maybe a bit simple, but overall it has everything that is needed. Excellent coffee in the room. The breakfast is excellent, with vide variety of foods, and top quality. The spa area is spectacular and unique, really enjoyed after snowboarding all day... The staff was helpful and kind.

Lack of extra services (massage, restaurant, 24hour reception) But besides this, the overall experience is high.