everyone was really welcoming

n/a

Too dirty. Carpet has never been washed. Felt like a cheap hotel with a resort price

The bar and housekeeping service was amazing

The pillows are to hard

The staff was great we lost our original reservation for a reason out of our control and they worked so hard to accommodate us even though the hotel was fully booked they upgraded our room to The Presidential suite!!! Front desk and management went above and beyond to make our stay pleasant. The rest of the staff were kind and serviceable. We are so thankful. They will have my business from now on. I Highly recommend it. The area is great with lots of things to do nearby.

The breakfast was ok the location is good

They didn't have shampoo ,body lotion, not even soap for hand o body

I like all about the service, very nice and polite personal.

I couldn't stay longer

Everything

clean

clean and friendly staff

Terrible City nice facilities

There is a bus that runs from Juarez to El Paso that costs $7US the receptionist told me the ONLY way to get there was to pay $80US for a cab. Clearly, he knew better and put his (or his associate's) economic interests ahead of customer service.