We liked the decor, the tranquility, even with some noise across the rooms, it's a very old building and the staff were great.

On a very minor point an additional armchair in the room would have been ideal.

Very good location.

Old world charm. Very good staff. Ella was very good and cheery and helpful. Breakfast very nice too. Room nice - stairs a little steep on upper floors for people with mobility problems. Very nice position near canal.

La posizione vicino al centro, tipicità belga.

Camere un po’ troppo piccole

Lovely historic building of character.

Variety of choice and friendly service

Too many stairs

Really picturesque and exactly what I wanted for Bruges accommodation. Really friendly staff at reception. Comfy rooms.

Shower

Staff were amazing, breakfast was exceptional-nothing too much trouble. Our room was beautiful and very well equipped. Couldn’t ask for more

No lift-but old property so not to be expected

Location is excellent and the staff was wonderful.

The hotel has a relatively worn look to it. I hadn’t been there for almost 20 years, and it seem that nothing had been really updated since I had been there. Our room was on the lowest level, and while it was clean, it felt a bit musty and damp. I didn’t care for the fact that there was no shower.

Location was not to far from The Square but lovely and quiet

All was good

Central location Clean Lovely garden Fabulous breakfast

Nothing

Friendly helpful staff. Large beautiful room. Huge excellent breakfast Useful tourism information specially prepared for hotel guests.

Breakfast too expensive. Not remarkable , no hot cooking like personal omelettes, waffles, pancakes etc. When a noisy family moved I. Next to me they moved me to a better and quieter room.

If going to have $20 Eros breakfast , make it better

Exceptional location, good service, nice breakfast in a unique historic room

Perfect location in gorgeous old hotel with great staff

No issues

The location by the side of a picturesque canal in central Bruges was absolutely incredible. How was it so quiet and peaceful within such close proximity to the centre city? The staff were extremely friendly and professional, typically Belgian in their ability to answer questions in whatever language was thrown at them. Our room looked over the canal. We could open the windows and look up and down the canal checking for the coots, swans and crested grebes with their fledglings that plied the waters. There is minimal water traffic along the canal, so it remains quiet throughout the day and night. The quality of the breakfast was outstanding and at 20 euros a shot was good value compared to the city cafes. The enclosed garden at the rear of the hotel is a peaceful place to sit if you're not out and about in town. The Wi-Fi reaches out that far, so you can work if you need to and smoke if you really must. Take the mozzie rep though because they will come visiting if you sit in the shade.

These are not dislikes, merely observations. It's a very old hotel, so the room was quite small, but that is to be expected. The bottom bed sheet seemed a bit small. You could tuck it in whichever side you liked, but not both. Again, because it's an old and small hotel the space for dining is a bit crowded. At the top of the tourist season, the hotel was busy. Consequently, coupled with the great value of the breakfast the restaurant was busy; a bit too busy for us at times.

Check in was straight forward. Staff very friendly and helpful. Room very nice and clean. Bed comfortable and big. Position is ideal, a small walk from the centre.

Not enough tea/coffee provided for a couple.

Historic and beautiful

Nothing

Location of the hotel is perfect. Nice old fashion and clean rooms. Very nice old building and quiet place.

however, due to the age of the building, sound isolation is not great between rooms.