The beautiful view of beagle channel

The value was NOT worth it. We never had a chance to pay in cash and they made sure to charge the extra 40% for Credit so as a foreigner you get zero discounts. Had real issues trying to contact the property before check in, even though it was to add a night!! Had to book another hotel because of it. The day before we were to check in we did get in contact and we’re told we could get an earlier check in, 11am, but when we arrived we had to sit in lobby for an hour before it was it ready. Got a lot of side eyes and annoying glances from the “high class” Buenos guests for having kids. Our room had a view of the parking lot, not mountains, and the bright lights were pretty terrible. Room service wouldn’t refill water for coffee and left their cleaning products in the room. These people have never really seen a five star hotel or how you should be treated. They had construction going on in half of the facility and was rather loud and my son almost got hit by a worker carrying a mirror down the stairs!! For the inconvenience we were given a “free” dinner or lunch (literally the same thing you get with booking.com deal, so really get nothing) but weren’t told that there were items not included. ended up spending almost $150 usd on a FREE dinner. Same thing with the “free” excursion, ended up having to pay a premium for those too. Seriously disappointed. The stairs down to the waters edge were very slippery and I almost broke my ankle slipping on them and going in between the slats. no warning signs or anti-slip footings.

lovely hotel and a really impressive location. the pool and outdoor area are great if the weather isn’t good

very nice. slightly overpriced restaurant but overall a great hotel

Great place, gorgeous location, Beagle view and beach. you could also enjoy spa, pool and jacuzzi outside, great massages, so friendly staff. They have shuttle to the city, good schedule

A breathtaking location with Wonderfull facilities.

The beds in the twin rooms are very narrow, a bit more comfort will be welcomed.

the jacuzzi the view from the jacuzzi area the breakfast was very good

the jaccuzi wasn't clean

Great Hotel for Pre or Post Cruise.. fantastic staff

The exceptional location.

I was surprised that a few (not by any means all) of the restaurant staff were not very gracious or accommodating.

venue and natural setting

unexplained charging policy for drinks etc. spa needs updating, restaurant unpredictable in quality

Amazing experience at Los Cauquenes! In particular - great view from the room and breakfast room, extremely friendly and helpful personnel, location is close to the airport. We're happy that managed to get couple of nights before Christmas there

nothing to improve

great staff, beautiful view and great food

nothing

awesome staff, location and facilities. kids club was great as was the restaurant and cosy bar

Amazing views over the Beagel Channel Hotel located in the nature / far away from city center

Be extremely careful with “hotel” taxis charging x2 official prices Excursion canceled less than 24h before (officially for weather conditions despite perfect weather this day) Very slow wifi (when working…) Very noisy rooms + hot heating

The restaurant is excellent. The staff is incredible.

The restaurant is small. On busy days you need to schedule for dinner.

The Canal Beagle view is amazing! You can stay there for hours, relaxing. Great place!

Everything was OK.

VERY GOOD EXPERIENCE AND ESPECIALLY THE TOUR GUIDE IS THOUGHTFUL AND PROFESSIONAL!

breakfast, pool, beach