Hotel Serpiano
3.7
Bon(392 Avis)Hôtel à Canton of Ticino
Hôtel 3 étoiles
Raisons de réserver
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Comprend les essentielsJardin, Piscine, Animaux de compagnie acceptés et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
A propos de ce hôtel
Hotel Serpiano
L’Hotel Serpiano est situé en plein cœur de Monte San Giorgio, à 650 mètres au-dessus du lac de Lugano. L’établissement possède un spa avec une piscine intérieure et un bain à remous.
Équipements
Piscine
Animaux de compagnie acceptés
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de Canton of Ticino
Attractions à proximité
Chambres disponibles
1 Lit queen-size • 24 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Lit simple • 19 m²
Capacité d'accueil 2
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1 Lit queen-size • 19 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit simple • 19 m²
Capacité d'accueil 1
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit queen-size • 24 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
3.7
Bon(392 Avis)
Avis vérifiés à 100 %3.7
At the reception, spa and restaurant they were all really prompt and helpful. Very friendly atmosphere!
3.7
Staff are very nice and super accommodating. Pool was a great temp and clean and large enough to do some laps in. View over the lake and through the valley is unmatched.
Could be cleaner a little cleaner (not bad though): toilet was a but dingy, marks on the walls. Main thing is the place is really in need of some upgrades. No outlets to charge phones, etc. next to the bed. Only one was hidden by bed and we had to pull the bed out to get to it. Maybe invest in bedside tables with built-in charging ports? In general, place appears to have been built in the 70s, not been updated, and looks and feels like it.
3.7
It’s the second time we visit this hotel. We like the facilities and the staff is usually nice.
At the end one employee wasn’t nice when we wanted to double check our reservation, due to an additional cost because it seems that at the time of the reservation we forgot to put our daughter’s age. We totally understand but we wanted to check before paying and she was speaking at a high volume, very unprofessional and unpleasant. And the end we paid and wished her a nice day, to which she replied have a nice day if you can. This is completely unacceptable for a person that works in customer service.
3.7
SPA area: sauna, steam bath, relaxation room, massage room, indoor swimming pool and jacuzzi
Restaurant (dinner): very very impressed. Bread basket with olive bread was fantastic to tamper our hunger initially. For mains we got Ossobucco and Steak and both dishes were very well executed. The cheese board (Menu Ticino) was bigger than expected and we ended up sharing (it was a very large 1-person portion). The dessert that came in Menu Ticino was mistaken, but quickly corrected when we brought it to the attention of the waiter. Service a little slow.
Plenty of parking spaces.
Complimentary water in room at arrival.
Fridge available in room. Hairdryer in the bathroom.
Hotel: in need of TLC. The rooms are outdated, but functional. We got a little room on the side wing, but still had the view of the mountains and even some lake. The beds were ok. The bathroom also outdated, but satisfactory.
SPA Robes are extra and cost 10CHF. Towels for SPA are available in rooms only.
Restaurant (breakfast): very disappointed. The coffee is not great. Porridge is cold and has a ton of sugar in it. Cereal selection not bad. The meats were ok. Cheeses not great. Bread selection good. Loads of fruit, for those who eat it. Scrambled eggs not available at the buffet.
The hotel was not full and a room upgrade would have been nice.
Location is quite remote and might be a stressful drive to unsure drivers.
No kettle in room available.
3.7
location, great views, indoor facilities, internal desing of the hotel
a little bit costy for what you get, isolated so hard to reach
3.7
best view ever from the main restaurant
3.7
The hotel facilities were great - the indoor pool, sauna, steam room and spa were lovely but also the bar with stunning views over Lake Lugano was breathtaking. The staff were all really friendly. Although the hotel looks a bit dated from the outside, they've done a lovely refurbishment inside
The food and drinks at the hotel were expensive which is expected of Switzerland but I found them to be more than other restaurants we went to nearby (but had to drive to) so we tended not to have dinner at the hotel. The hotel is very remote so we luckily had a car and I would definitely recommend having one
3.7
wonderful location with a fantastic view over lake lugano
the room was a bit hot since there was only a fan and no air condition
3.7
fantastic view on the lake. location
no air conditioning, old facilities, not clean
3.7
stunning views, quiet, beautiful surroundings
3.7
Very friendly and helpful staff. We traveled with a baby. They helped us to find a local babysitter, gave us a travel bed and generally were very understanding and kind. The food at the restaurant was delicious (especially the local recipes). On top of that the view was amazing.
3.7
the place is located in the middle of the bushes, and offers a stunning restaurant with view on the lake ... at breakfast they serve spring water purified with stones
breakfast was ok but could have been better, i would have loved if there was more vairety of choice with some more healthy food. restaurant offer for lunch could be a bit more various
3.7
Food was not as expected. I would have hoped a better quality. It’s seems to me that my Lasagna was coming straight from the Microwave!!!
3.7
The view was amazing, super nice staff, delicious food,...
No airconditioning
3.7
- Breathtaking view at the lake
- Nice balcony view on a beautiful park
- Calm location
- Big swimmingpool and nice little sauna (both for free)
- Extreme high prices food/ drinks (1 french fries €10, 1 meal €40, glass of wine €8)
- À la carte: very little to choose from
- Breakfast: very little to choose from and every day the same
- Hot tub: not hot, same temperature as swimming pool
- Bed: not comfortable
- Kids: nothing for kids
- Hotel: in the middle of nowhere
3.7
Spa
Views
Calm
Forest around
Desert
It is really in the middle of nowhere
Great place if you want to disconnect completely
I found the room lacking stuff like coffee/tea kettle, small bed, TV only with few channels
Restaurant food is quite expensive for what it is
It has tons of waiters running around but when you ask for the bill, you have to go to cashier. Crazy. For a menu at 45 CHF I found it not great service
Breakfast buffet is ok but not justifying the price. Queue at the coffee machine
Only 2 bus per day to go to Mendrisio
3.7
Perfect location and wonderful staff!!
3.7
Good location and a beautiful view.
The room was simple but ok, cleaning could have been improved. The towels were old and frayed.
Seeing the pictures we expected the restaurant to be very gourmet, but it wasn't the case. The service was very poor and slow. On the first day, they took more than one hour to bring our starters and tried to serve me dessert before the main dish, a total disaster. After we complained they improved timing on the second day.
Breakfast was chaos, they took a long time to reset the tables and many guests went to fetch their own napkins and placemats. They also took too long to replace the food and there was a lack of glasses, cups, and cutlery. One day the coffee machine was out of order. It seemed to me that they were not prepared for the number of guests they had. A pity...
3.7
Ms. Pascale, Front Desk Mgr, went beyond her call of duty to straighten out some issues and this made our stay “one to remember”. Thank you Pascale 🙏👍🙏
Hotel guests having eaten at the restaurant were told that charging consumption at the restaurant were not permitted...... guest were not advised of this.
3.7
The showerhead of our room could not offer water with constant temperature. The bed was also a big harder than normal. My husband could not sleep well whole night.
FAQ
Combien coûte ce hôtel par rapport aux autres à Canton of Ticino ?
Le prix moyen d’une location à Canton of Ticino est de 124 € par nuit. Cette location est 55 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Hotel Serpiano. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hotel Serpiano comporte une piscine. Bonne baignade !
La location Hotel Serpiano accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Hotel Serpiano?
Nous avons trouvé 12 équipements pour cette location. Cela inclut piscine, animaux de compagnie acceptés, internet/wi-fi, parking et blanchisserie.
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