Didn’t like much about the property only the location

Staff were very rude to us I think it’s because we were English all the German travellers got treated very well. Our bed sheets had stains on, we couldn’t open our door fully in the bathroom it was so so small and very dark. Car parking was a nightmare only having a few car parking spaces and they were very very small and tight every time you went out you came back and couldn’t park. My son asked for a pool towel and got refused as we had one yesterday. Very rude owners or managers of the hotel we go to lake Garda twice a year and this is the worst hotel. We had a early flight on departure day but we were not aware that no one would be around for us to pay our bill at 7:30am. Please do not stay here it will ruin your holiday.

Breakfast was good. Physical location fair.

Extremely small bathroom.

this property is amazing, the location is perfect and the staff super hospitality

nothing

Perfect location, right next to the lake. The room was modern and comfortable. The restaurant pizza was the best that we have had in Italy!!

A little over priced for the size of the room. The shower was very small but everything else was great.

Rooms are directed straight to the lake, and the lake is incredible! There’s a pool too with good view to the lake too. The food is very good, local and fresh!

Little to cozy if it comes to hotel interior. Corridors are not so easy to walk with large luggage.

Excellent location ,close to sea with pool and nice staff.the tourist bus left every hour for Malcesine for 1 euro

Location was amazing, right on the lake. The restaurant, the breakfast terrace, underground parking with lift directly to all floors of the hotel. Everthing was clean. Masks were worn when needed as per rules. Roof terrace very spacious and swimming pool area with a view of lake and mountains. Breakfast and dinner pretty good. One dinner in particular was very good and our waitress Paola was nice. Our room was second floor lake and mountain view with terrace. Amazing view. Bedroom was good. Bed a little short if you are tall.

The bathrom is too narrow and therefore the shower and toilet and drying yourself is rather impractical. Hot water was somewhat of an issue , sometimes it was just tepid which the manager explained was because the boiler was at the other end of the hotel from our room. But we spoke about it and it was better the next day The wall tube style hairdryer works but gets rather hot holding the tube so perhaps if you are going to be drying long hair, consider bringing your own.

The view on the lake is stunning with the easy access to the water

BED BUGS WARNING!!! Our room was infested by bed bugs, it is a shame!!! we stayed 2 nights in this hotel, after the second night I noticed that I had been attacked on my whole body by bed bugs (legs, hands, back, arms and even my face!) I said it to two employees at the hotel when leaving (the day I noticed all the spots on my body), the first one laughed at me saying that it was nothing to worry about and the second one looked a little bit concerned but they did not have any gesture. My brother has also been attacked but less than me. We came from our home before so it is not possible that the bed bugs come from elsewhere. I hope they will sanitize their room and I most definitely hope that I will not bring to my home