Friendly staff. No actual reception so had to wait at bar where solo barman had to serve a large group their drinks before I checked in. Only wanted to drop my case as friends were waiting outside in car. Barman checked me in and carried my case up to the room but, later when I could not get tv to work felt I did not want to go down to bar and ask for help.

No reception so no one to speak to about any problems. I stood for ages waiting for kettle to boil then decided to plug kettle into a different socket and this time kettle started to boil so one socket is faulty. I also found the mattress uncomfortable so did not sleep well.

The rooms nice, beds very comfortable and the staff are amazing. Nothing is too much trouble. Would definitely stay here again. Food was great quality. Close to beach and the high street

Good breakfast, great location.

Toilet made a strangely loud noise when flushed.

Hotel was lovely ,staff couldn't do enough for us good location, food excellent

Nothing

The breakfast was just perfect as was our evening meals and bar lunch, staff had an excellent knowledge of ales and malts, and couldn’t have been any more helpful. Overall experience was one of the best we’ve had.. keep up the good work Morag and co..

There was nothing not to like.

Breakfast was great; lots of choices and food was good. The location was excellent -- we walked to the beach both evenings. Private bathrooms were good to have. Free parking was very helpful

This place was fine; it was what you would expect as a room above a pub. The smell of the pub kinda lingered and was a bit of a turn-off. The beds could be a bit comfier. We like a nice soft but supportive mattress and a few extra pillows .

The breakfast was cooked to order every morning, served with fresh coffee and your choice of juice and yogurt. Honestly, some of the best bacon I have ever had was served at this hotel. It was a lovely way to start each morning.

Great hotel friendly efficient staff. Car park off the road. Free WIFI. Breakfast was excellent big enough portions. We had dinner which was good

Can only have chips with dinner. Potatoes could be added as an option

nice comfortable room . shower didn’t work properly but spoke to staff and by the time we got back to the room after being out for the day the shower was fixed very impressed

Nice hotel, good location in centre of Nairn and only a few mins walk from the beach. Good dinner menu and friendly staff. Music playlist at breakfast was great.

Maybe some non dairy milk for coffee and cereal at breakfast. Slightly weird smell in the bathroom and bathroom door would not close.

Breakfast was nice,good beening able to choose a time to come down at.room was ok,pleasant staff and helpful,lovely food at night,nice atmosphere in bar at night.

A nice bit of fruit or fresh fruit salad would have been lovely at breakfast time and room a bit dusty in places.

location good breakfast friendly staff well decorated comfortable

bathroom could be cleaner

Good WIFI / WLAN.

Good size room staff very friendly and helpful meals excellent

I liked everything excellent i would stay again

Friendly staff good location for beach and harbour walks near to the main shopping area and local transport links nice peaceful quiet location

Bit more in the way of entertainment after dinner for residents

Very good just want we wanted