Bedford Lodge Hotel & Spa
Hôtel à Forest Heath District
Hôtel 4 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Annulation gratuiteRemboursement intégral si vous changez d’avis
Prix raisonnable pour cet endroitLes prix de l'immobilier dans cette zone sont généralement plus élevés
A propos de ce hôtel
Bedford Lodge Hotel & Spa
Set amid rose gardens, this peaceful hotel has luxurious modern facilities and its architecture dates back to the 17th century. Excellent cuisine is served in the award-winning Squires Restaurant.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de Forest Heath District
Chambres disponibles
1 Lit queen-size • 2 m²
Capacité d'accueil 3
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2 Lit simple • 2 m²
Capacité d'accueil 3
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1 Lit King Size • 2 m²
Capacité d'accueil 3
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2 Lit simple • 2 m²
Capacité d'accueil 3
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1 Lit queen-size • 5 m²
Capacité d'accueil 3
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€€€€
Avis
Avis vérifiés à 100 %
10.0
Lovely staff , really nice room with everything you need. The hotel itself was beautiful and the area was stunning
9.0
Clean and excellent service
Need more seating in the bar areas
5.0
Our bedroom was average size, excellent decoration throughout, clean and plenty of hot water. Bathroom towels and products were excellent. Breakfast overall was very good indeed as was staff service throughout. Dinner (Friday Evening) see below
Dinner (Friday Evening) STAFF SERVICE was disgraceful and a total embarrassment in front of my Wife and Invited Guests. Our complaints were merely brushed aside with the comment "We are busy" Any Managers on duty merely disappeared. Our Main Course had taken over 90 minutes to be served and was barely hot. No apology was ever offered and one waiter just thought it was funny!! Appalling
9.0
Very friendly, great location near to Newmarket Racecourse
N/a
10.0
Lovely hotel and grounds, great service, convenient for town, a little pricey but worth it, will be back.
Nothing.
9.0
The staff and hotel itself was fabulous
Only that the room had a faulty bath/shower plug which resulted in us almost flooding the room/bathroom as we couldn’t stop the taps or get the plug out. However we rung reception straight away and a member of staff was with us to rectify the situation. That particular staff member was only able to get the plug out and not stop the water flow. We had to leave to go to our event whilst the staff member still needed to sort it out. However by the time we arrived back to our hotel room all had her sorted, the staff were brilliant!
9.0
Excellent facilities and great staff
Nothing
10.0
Beautiful grounds. Very elegant.
Rooms could do with a little updating with modern technology.
9.0
Great service, very clean, amazing room with lovely balcony. Gym was very good. Spa excellent.
7.0
Great location. Great facilities including swimming pool, sauna, steam room, showers, hair dryers and GHDs provided in the changing rooms. Friendly staff with a good turndown service - staff asked whether there was anything we had run out of that evening. Complimentary Molton brown products were great. Informative magazines in our hotel room, as well as optional newspaper service. Complimentary water in the room as well as fresh milk.
Breakfast was very average. It would have been overpriced if we’d had to pay for it separately to our room. We were disappointed that the jacuzzi was out of use during our stay.
10.0
Friendly staff - lovely room with a view - close proximity to Newmarket
N/A
7.0
Check in was great, house-keeping coming straight to us once we got to the room checking if everything was going ok and if we wanted turn-down. The room was lovely, the tea tray and bathroom, water in the fridge and fresh milk. Brilliant attention to detail - and very clean. The sticky toffee pudding is the best - and so was the breakfast!
I'm sad to say, our main meal - lukewarm/not warmed up enough from pre-cook. We didn't get asked if we wanted any side dishes. Everyone else's fish and chips and burgers looked great so we had food envy when ours weren't up to par. Also, I emailed the Spa a week before our arrival after 3 phonecalls that were unanswered and had no response - 5 days after leaving and we still haven't had a response!
10.0
Lovely grounds
10.0
Everything
The couple on the table next to us loved Pinot Grigio wine. They came on a package which included Pinot Grigio wine with dinner. They had Pinot Grigio in the bar which they liked but were served a sub standard white wine at the table which the manager tried to pass off as Pinot Grigio. The bottle didn’t say what it was but the manager said this was the wine they had to have. I think it was sharp practice to offer Pinot Grigio on a package & then not deliver it. This couple were very sweet but very upset but didn’t want to cause a fuss with the overbearing manager.
8.0
stunning property near where we wanted to be would definitely return
room didn’t have a self closing toilet seat only negative
9.0
Excellent room with great facilities.
Beautiful spa with warm pool
Delicious breakfast with a great range of options.
10.0
everything
there was nothing not to like
4.0
Breakfast was tasty but a little slow in coming. Location in lovely countryside was nice.
There was no hot water in the shower and the staff were slow to respond as this was a problem for the whole top / second floor. They eventually moved us to a disabled room on the ground floor so we could have a hot shower. We were only staying one night and this wasted about 1.5 hours of our time.
The swimming pool was very busy and full of noisy kids as they sell membership as a health club so the pool is not just for the use of the hotel guests. This is not made clear at booking. Not a very relaxing experience. Also the jacuzzi was out of order.
4.0
Location
Clean & tidy
Quiet
Room was very cold on arrival. We had to speak with reception to resolve it, which took a while. Apparently it was set centrally on a cold setting. It was below zero degrees outside!
Hot water was tepid throughout the stay. When we raised this with reception, we were told it was due to the outside temperature being cold, and the number of people staying, no apology. My husband used the shower in the leisure area as it was warmer than the one in the room. Not acceptable for the price of the accommodation.
Breakfast service was very slow. It took over an hour in total, and half an hour from ordering to our food arriving.
1.0
I booked this as a Christmas gift for me and my husband to enjoy while we had my parents staying with our child. Unfortunately, my grandfather died and I needed to rush my parents to the airport on the night we had planned the booking. I rang as soon as I could and explained the situation. As this booking was made through booking.com no refund available or no possibility of whatsoever which was surprising giving the situation. After several emails and calls back and forth a possibility to rebook this stay within the next 3 months was given but after weeks nothing as happened despite several calls to either booking.com and the hotel. Such renown place we thought we would never be in this kind of lack of answering/replying, care or even respect after sending proof/certificate of death. We are both working couple with no help from family as we are emigrants and we were so happy to look for ONE night away just 10 minutes from home. I do not recommend this hotel as if you end up like us in need of something exceptional do not expect anything at all.
10.0
Room was super clean, comfortable & very well presented with everything needed for short break.
Staff all friendly from Reception to Restaurant to Domestic staff. A special thanks to Pat on evening turndown who went the extra mile to advise on Leisure facilities & bringing us nice dry towels for when we got back from swimming as you have to use room towels in the Pool area. Breakfast delicious and all cooked to order.
Being very picky the evening meal menu was to posh for our simple tastes but thats really our problem not the Restaurants
10.0
The staff were so helpful. Breakfast was very varied and good.
9.0
Fantastic hotel, great facilities, restaurant and bar.
Water pressure in bathroom/shower very low
8.0
We liked the location, the room, the leisure centre and very good hospitality.
Definitely recommended.
We had a double room for our stay, all good but we had two single beds, on wheels, not good at all.
Otherwise no problems.
10.0
TOP breakfast 👍
FAQ
Combien coûte ce hôtel par rapport aux autres à Forest Heath District ?
Le prix moyen d’une location à Forest Heath District est de 130 € par nuit. Cette location est 35 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Bedford Lodge Hotel & Spa. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Bedford Lodge Hotel & Spa comporte une piscine. Bonne baignade !
La location Bedford Lodge Hotel & Spa accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Bedford Lodge Hotel & Spa?
Nous avons trouvé 14 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et fumer autorisé.