The location is in convenient for shopping (mall Santafé and Oviedo), grocery (Carullo) and hospital (Las Vegas)

Not able to connect to Netflix

Apartments with great views. Santa Fe Mall is right in front of the hotel, there is a 24 hours super market at a short distance. The area is very safe.

No complaints.

The breakfast was excellent

Location is excellent

The room, breakfast and the view of the hotel were amazing!

Nothing, everything went well

Location

Everything else, very rude staff, hotel dirty, air conditioner not working, breakfast wasn't open until 6:30, food terrible. Had to leave early, internet not secure. Won't be back.

Very clean and comfortable with all you need in the kitchen to make small meals. Cups, glasses, knife and fork etc. Staff helpful and friendly. Breakfast was good and a little different each day. Supermarket next door and great shopping mall across road

As. mentioned in other reviews the road noise is loud, windows very thin and need to be double glazed really but we found this a lot in Colombia so pack some ear plugs

The team here is excellent. Everyone goes out of their way to make the stay as pleasant as possible. The apartment was clean and the beds comfortable. I can't wait to book my next stay here.

location

staff

we liked everything. The apartment was clean

the wait at the elevators

spacious rooms. nice balcony

I wished a few streaming stations in English.

location free breakfast friendly service

In room 1604 refrigerator could have been upgraded. Street noise

location

Everything

Nothing negative

Location.

The shower glass door exploded while my aunt was taking a shower and thus, my aunt got hurt and had cuts all over her body. On top of that, we found hairs on the bed sheets and shower. The room smelled like mold. The cleaning crew doesn’t clean the rooms accordingly. Floors, bathrooms, kitchen, bed sheets and towels were stained and dirty. Upper management didn’t offer a credit or refund for the fact that my aunt suffered severed wounds from the shower glass incident. When this occurred, the staff made a comment that the glass door incident had occurred before to another tourist and despite that — it occurred again without any concern for the safety and health of their guest. To this day, my aunt is in pain. Yes, they called a doctor but my aunt is still dealing the side effects. I will never stay at this hotel again and I urge potential guests to think twice before staying here.

great location in city center very clean and comfortable,the breakfast was great.the staff was very friendly.

Will absolutely stay here again! Great location, beautiful view, comfortable rooms.

The breakfast could be better.