The view from the restaurant is wonderful

Hotel is located in convenient location. Receptionists were very helpful. Restaurant has nice views.

I got bitten by bed bugs. This is unhygienic and completely unacceptable. The carpet was dirty.

Restaurante

Nada en especial

Indoor parking.

The room was stuffy and hot. No air on or blower to move the air. No salad or any vegetable in the breakfast.

Reception staff were friendly and professional. The breakfast was so good and the view from the dining room on the top floor was also great👍

Nothing special

Though Puerto Montt in itself is a somewhat uninteresting place, it works as a very convenient hub for several splendid destinations and activities in southern Chilean Patagonia. The Gran Pacifico is a modern hotel, well appointed and maintained. The view of the andes, the islands and the fjords from the balconies is nothing less the stunning! It also has a very good restaurant, with a nice menu and with an off-the-charts-good breakfast! During our stay we visited picturesque Chiloé island, the Osorno volcano and made a full round-trip of big and Lake Llanquiue, with several lovely towns like Las Cascadas, Puerto Octay and Frutillar, to name our favorites.

Pto. Montt is a cold place most of the year, thus everything is set up to be warm... the rooms have a radiant plate room conditioning, thus will only warm them up, or be off. We felt a little discomfort at night, because we had to keep windows open to get fresh air, and had to sleep in the clarity.

Location

A kettle in the room was missing

the view of the ocean was amazing and the bed size was huge

nothing was wrong

spacious, modern, good value, great view from top restaurants, rich and varied breakfast

the town is quite run down, but it is only a transit place anyway.

Location is great. You are very close to downtown, shopping centers, restaurants, and markets. The view is amazing. Breakfast is really good with a lot of choices. Staff are very friendly, helpful, and professional.

Internet service is terrible. Our room was on the 6th floor and we were always losing the wifi signal. The room was spacious and the bed very comfortable, but the cleaning service should be a little bit better especially in the bathroom. It was not really a deep cleaning just where you could see.

Great staff. Great breakfast. Very comfy ans spacious room. . Will be even better when the upgraded sea front promenade is open in a few weeks.. Fabulous sea and sunset views.

It was generally fine all round.

we used it as a transit stay between flights so it was okay

very dated property with old carpets and furniture and no air conditioning so it was very stuffy

the view and services

View, to the sea, breakfast