住宿地點非常方便

大堂沒有冷氣, check in時不知道什麼問題等了40分鐘才拿到房卡, 一家大小都等到全身出汗了. 上到房間, 一打開門已聞到一陣臭味, 不知是煙味還是霉味, 空調一直都不夠冷, 呼召工作人員來, 起初說是空調系統老化需要多等一會, 但過了一會, 服務生通知可以換另一個房間給我們, 正常窆房間, 有空調沒臭味, 太好了.

朝食バイキングがたくさんあってとてもおいしかったです。部屋はきれいでした。

汚れている壁やカビがあってきれい清掃して欲しいです。

The room was very cozy and comfortable. Also, it was located in an area with many bars and restaurants.

Very unclear where to park your car. I ended up using a parking garage that cost over ¥7,000 for overnight parking. I was pretty upset about that.

The differentiator is the excellent customer friendly staff, me with zero Japanese and zero knowledge about the city was personally attended to , on certain important enquiries about direction, the hotel staff actually came with me to ensure I got to the right place. The Breakfast Buffet spread items was thoroughly explained item by item on requesting to know taking assistance on the mobile pad, so that we both could understand each other.

Nothing at all out of place. It could have been mentioned during check in that breakfast would be additionally charged.

airconditioning is very poor, my kids woke up and complained. I called the the front desk and told them that the room is very hot and they just gave us electric fan that it very noisy. Worst hotel experience even kids did not slept well.

The location is not far from the station but not that close. Need to walk a little bit. The hotel is clean, nice staff, and easy check in. Soft drinks and alc machine are available in the hotel, so convenient. The room is all equipped and clean.

The pillow is okay, not that comfortable.

Location was good. The breakfast was good, it was a healthy Japanese meal. The lady at the breakfast area was very kind and a top notch professional, she had eye for detail (she noticed we weren't taking coffee and informed us on it being there) she took my food away as I was drinking my coffee to finish my breakfast with. In all, very helpful in such a little time frame...very impressed. The reception people on departure all greeted me in a pleasant manner and gave me a satisfied feeling overall.

Prior to arriving at the hotel I messaged the hotel about parking my car and we had a talk on the phone that I would come in early, which was great. At arrival however, the talk at the reception was less enthousiastic than the girl on the phone, the girl seemed troubled that I came early and somewhat annoyed that I also had to bring in my car into the garage. She dragged the cone with as much noise she could make. The traffic cone was in front of the passage to the garage. I had called an hour before I arrived and said about the car and they still did not anticipate it correctly. There is room for improvement. The bathroom was very tiny. The. Room was very tiny. I will not stay there again.