السعر مقابل الغرفه

تعامل موظفين الاستقبال ، من المدير المناوب الا الاستقبال تم التعامل معي بطريقة غير احترافية

التظافه والهدوه

السعر وتعامل الموظفيين

Large clean rooms with good breakfast .

Major maintenance took place in front of my room that I could not sleep well. It started around 7PM and continued till 2AM the night of Tuesday August 20. This was breaking the cemented wall opposite to my room to fix water leakage in pipes. The corridor was filled with dust and the broken cement material from wall. This was very annoying and done in unprofessional way. I complained several times to reception staff but I got poor apology response with an offer to change or upgrade the room. I did not want to change the room as I was leaving the hotel next morning. The hotel management did not care to inform residents in this floor ‘’ahead of time’’ to clear the floor for this major disturbance maintenance. The big noise caused by the hard hammers breaking the wall and drilling machines continued most of the night. The funny part that the workers were surprised when they noticed me coming out of the room complaining about this disturbance as they thought no residents were there in that floor ( Floor 20). This shows clearly there was no coordination between the maintenance team and Hotel reception/ management Team. Very Disappointing and poor customer care.

نظافه وممتاز جدا وسعر منافس

نظافة السرير والمفرش ودورة المياه

اتمنى تواجد مكتب لادارة الفندق بشكل عاجل بالدور الارضي او يكون قريب للاستقبال او وضع رقم هاتف للادارة عند الاستقبال لكي يتم نقل الشكاوي اليهم عن قرب .

Every thing

Nothing

The location is very close to the biggest mall City center the roms are wide enough for family safe parking

There was no breakfast during RAMDAN (IFTAR)

الموقع

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