Dinner in the hotel restaurant was not very good.

everything

Good location, comfortable, huge beds, spacious bathrooms

The restaurant did not have a very good menu. Very few options to chose from and quite pricey.

The location was good and the staff very helpful. We did the valet parking which worked really well. The spa was outstanding and definitely worth doing. it was state of art and a great way to spend a relaxing couple of hours. Amien was a great place to end our tour of France and a very easy 1.5 hours drive to Calais to get the shuttle back to the UK.

comfortable bed and kind people

we had a extremely hard time finding the hotel: almost all lights were out. We were the only guests. It was too expensive for only a room, everything else was dark and closed. The interior of the room was not at all our taste. it was a big disappointment.

Good service, great location, smart rooms.

Room lovely but a little noisy if window open due to it being roadside but no problem when window closed. Lovely bath too.

The hotel description mentioned a lovely restaurant and bar (our main reason for booking) but didn’t mention that both were closed on Sunday and Monday.!! This was our only disappointment about our stay.

NO AC airconditioning

The welcome of the owner was excellent ...

Location, Spa, Service, Friendliness

The position

The description. Position excellent, but if you are exepecting a 5 star hotel you are going to be disappointed. At best this is an excellent aparthotel.

it was very close to the centre of the town. the spa was excellent the staff were knowledgeable, helpful and charming

it was split over two sites and whilst the parking was good it was difficult to get to and a short distance away from the hotel

nothing

The property was very difficult to find - we telephoned 6 times but only a French answerphone !! The hotel is on 2 sides of street - but the difficulty was that one side was closed - and we didn’t realise there was hotel on other side road . The facilities for disabled was appalling for hotel rating . The lift was tiny and I was afraid to go in it with mobility scooter . The restaurant was closed .There only seemed to be 1 member of staff .The breakfast was disgusting - old dried up ham that smelt like old socks - The omelette ordered was a joke and can only be described as a pancake !! . This hotel looks on its last legs and should be rated 2 star

Good location, very clean, friendly staff, comfortable room

Room in annexe felt remote from main hotel building

location

No bar only mini bar in room for drinks

Owners and staff very helpful and pleasant. Help with the luggage was great. Provided an iron & ironing board. Breakfast provided a good selection of choices available.

We stayed in a suite for 4 people which was of a good size and very clean but some things needed maintenance. The shutters and blackout curtains didn't cover totally the window areas - so lots of light came though early morning. There had clearly been a leak from the bathroom above that seemed to have happened many months ago - and needed re-plastering/decorating. Taps over basins were loose and was difficult to draw cold water. We stayed in hot weather and although the room information advised there was a cooling system - this didn't seem to be as efficient as air conditioning would be. Breakfast choices were good but this is first time in a 5* hotel that we have been asked to order before 8pm the night before. The hotel mentions it's 'green' credentials - which is admirable if this can be achieved - but it seems at odds with a suite room that has a large (in fact it was an enormous!!) stone bath and a sauna. The hotel is good (and we didn't see or use the spa facilities) so it may be that these facilities were excellent and the basis for obtaining a 5* rating for the hotel - but I think 5* is a little overrated for the rooms and other facilities that we used.

Right in the middle of the city. Great location.

Room was a bit noisy. There is no AC.

Beautiful hotel, friendly and helpful staff, good spa.

spacious and comfortable. beautiful renovation

nothing