L’emplacement aux pieds des pistes Le confort et l’espace du chalet La vue sur les montagnes et les pistes La disponibilités et la gentillesse de la propriétaire

amazing location close to shop, ski hire, restuarants, ski school and lifts - couldnt have been easier.

awesome property, everything you might need is there, well thought of. Customer care is superb. Calls answered within 3 rings, messages within an hour. No complaints at all

the only disadvantage is that the road to the lift (~100m) was up the hill, and was icy throughout the stay. At times it was quite challenging to go up and down with all the ski equipment and ski boots without tripping over

convenient / close to the slopes / comfortable

smaller than we thought / no washing machine

overall property and location was good

Make sure you check out by 10am otherwise very aggressive person will push you out and even contact person laughs at the situation. We mis-read checkout (thought it was 12 although it was 10) and someone turned up who hardly spoke English - without identifying himself. We apologised and asked for 5 mins for quick toilet use and to take the rubbish we collected out and start the dishwasher we packed. However, he became very aggressive first telling us to "move" repeatedly then grabbed one of hour suitcases out of my friend's hand keeping it ransom until we did some cleaning. We asked for the contact person to mediate but they just laughed at the situation: my friend told them he felt the person might hit him and their response was "or even strangle you" with a smiley face. This overshadowed our overall stay hence experience. Booking.com offered a 25 euro compensation which was also quite ridiculous for what we experienced. It must have been their standard response.

Property was clean and had everything you needed for your stay. The owner/staff were really supportive and helpful when needed.

We only had one issue which was a lack of WiFi due to the storm the week before causing damage to the phone line but that couldn’t be helped.