nothing

the booking process, the communication, the bed, the fact that the door though frosted glass had no blind so the street light shone right on to the bed. The lock malfunctioned but the out of hours team were unable to help even though it meant the place being unlocked. They were altogether most unhelpful. What an unpleasant electronic world we have created instead of normal hospitality.

1500 m from our son and daughter in law 's flat

Noisy disruptive neighbours on 1st floor which woke us up with loud music in the early hours of Sunday morning. Television reception was extremely poor. Freeview channels were not obtainable. Phoned on Saturday morning but my complaint was dismissed as nothing they could do about.

Way too many emails

had everything you could need

nothing the property was fine. what I didn’t like though was the £150 deposit I had to pay for one night stay ? a bit excessive I thought. I did get it back but I felt it was unnecessarily high.

No breakfast Everything okay

Parking was difficult. Lights in lounge were too bright

the decor was nice

1. I had to get moved to a different suit as the remote was not working in the suite that I was meant to stay in 2. when getting moved into the other suit the remote was still causing problems it was very frustrating for me to control the tv as I had to press the buttons multiple times for it to work 3. The front door was not secure even when locked and made me feel unsafe, due to the wind and the other residents coming in and out of the building the door kept moving and making noise. I had to put the chair in front the door to feel safer 4. I had to sleep in the front room as the heater in the bedroom was not working and the setting kept going back to the original temperature once I tried changing it. that goes for all the heating settings 5. For the light to stay on in the bathroom u have to continuously move otherwise it will turn off after about 5mins. I could not shower in peace as the light kept turning off and I had to keep opening the shower door for it to turn on as waving my hand did not work. 6. The fridge and the washing machine had a horrible smell 7. The tap was boiling hot and was hard to get warm water 8. Two of the light bulbs in the front room was not working

I did like the modern feel of the apartment

The internet and signal wasn’t very good in the apartment but that wasn’t too bad, there was someone else in the building having a little party which I didn’t mind I did speak to them and they quietened down enough for me and my girlfriend to sleep so wasn’t really an issue for me. The main issue was locating the keys for the apartment it did take me about 10 minutes to find the keys 😅 so maybe try putting a sign up showing future people where to locate the keys

looked nice

there was a stench coming from the pipes on the first day of arrival. it continued for about 2 days. also, there was no hot water for one and a half days. the staff members however, were friendly.