We had a wonderful time, the location was perfect and we were able to walk everywhere. The property manager was awesome and responsed quickly to all my questions and requests. I would definitely stay here again.

We stayed in 4 units over Labor Day weekend for our son's wedding and couldn't be happier with our stay and experience in downtown Grand Rapids! I'm glad I read through other postings by other renters so I was sort of aware about the "key chase" ( keys are actually located off/away from the complex at a "key house" which is a couple of blocks away from the complex..but since we were driving in to begin with, we just stopped at the key house first! Not a big deal actually!) The other issue I needed to "come to grips" with, that another renter mentioned, was that communications were strictly by email/text/or the VRBO app..no "human voice" contact whatsoever ( unless you called the listed phone number you got a human voice answering machine! ;-) Once I accepted that means of communication( they actually were pretty quick to respond with the other methods) ...things went pretty smoothly! Our son's wedding was at The Cathedral of St. Andrew and the reception was at the Grand Rapids Art Museum and this complex was right in between the two! Couldn't ask for a better location and both locations were within blocks/walking distance! The parking passes that came along with the rentals for the parking ramp that adjoins this property added to our peace of mind and security! ( directions/ "you tube" videos! )on how the parking passes/security works within the complex was very helpful indeed! ;-) All the units were fully stocked with what we needed or wanted as far as any cooking "in house" in-between rehearsal dinner and whatnot and was a nice "retreat" from the " hustle and bustle" of everything else! This particular unit is labeled as a "penthouse " and was very nice! We really liked the observation deck and clubroom/lounge that this floor had and it made it very nice and accommodating for all of our guests that were in the other units to "congregate"/get together and to generally "catch up" with each other! This was a nice touch! The "proprietors" of these units ( Mitten Housing) were very receptive to anything that came up and were very responsive to any of our needs ( again...getting used to texting only! ;-) Would definitely recommend any of these units and this location and would rent again at this location "in a heartbeat"! Thank you again for a very pleasant and memorable experience !

The apartment was clean, and well-kept. It looks just like the photos. There were two small issues. The key pickup used a lock box that was supposed to be marked with the property address but there were eight boxes with all different numbers. We found the right box, but it was confusing. The second issue is about sleeping arrangements. The apartment is advertised as sleeping 6, but two people have to sleep on an air mattress that needs to be crammed into one of the bedrooms of the living area. It worked, but I was expecting a sofa sleeper or something equivalent.

The apartment was clean, and well-kept. It looks just like the photos. There were two small issues. The key pickup used a lock box that was supposed to be marked with the property address but there were eight boxes with all different numbers. We found the right box, but it was confusing. The second issue is about sleeping arrangements. The apartment is advertised as sleeping 6, but two people have to sleep on an air mattress that needs to be crammed into one of the bedrooms of the living area. It worked, but I was expecting a sofa sleeper or something equivalent.

Very clean, great location.

Very clean, great location.

Very clean, great location.

C

C