We enjoyed our stay, and thought the condo was nice. My complaint is that it is listed as a three bathroom condo, but one of the three bathroom's showers was non-functional. So the people in the bedrooms who were supposed to share that bathroom had to walk through the kitchen to a functional bathroom for showering. Not convenient. I texted the property manager ten minutes after checking in to relay this information, and the manager responded TWO DAYS LATER when we were checking out. They knew the bathroom was non-functional before we checked in. We stayed there in early July 2024.

Let me start by saying that this is our second time in Costa Rica and staying at a Krain property. This property we found was better suited for our family because it was located near all the excursions we wanted to do and on the beach. Not to mention it’s close enough to beach bars and restaurants that you can walk to from the back door/beach. Now the property…. When we first arrived the impression was good. During our first night we found that the house may have been cleaned in a rush. Not sure if another family checked out that morning, but I found trash in the primary bathroom that looked like it had been swept but not picked up. There were 4 clean towels in total for 3 bathrooms, and 3 beach towels available for the pool. My husband finally found a pile of dirty towels on top of the washer. We just threw them all in the washer and we had plenty for the rest of the stay. Not sure if the housecleaner was unaware we were showing up or just ran out of time. We also could not get the safe in the closet to work. It wasn’t a big deal for us, but could be for others who may want their valuables safe. Overall it was a nice house with plenty of room for our family of 6. Lastly, our house manager/concierge Tony. We met him during our previous stay and was nothing but great. He helped us book our excursions and gave great recommendations for restaurants. He checked on us and tried resolving some of the above concerns. Overall we recommend the property and we would come back.

It was really fun. I loved it.

We are a family of 6 with kids between 5 and 14 and we absolutely loved our stay at this house. The listing was very accurate and if you are thinking about booking this home you should. Sunset views are gorgeous and the ease of getting into vacation mode can’t be overstated at this property. The beach was amazing, the pool much bigger than any of the other ones we saw. You can take an easy walk to a few restaurants and some local shops, which was nice for us because we didn’t have a vehicle. Expect to pay vacation prices for food and most things in the area. The kitchen was very well stocked with all the necessities and certainly a bunch of nice to haves too. A ton of spices and seasonings were available. The provided beach towels and toys made it very convenient for us to enjoy the beach too. We did use the management company and they were very responsive, no issues at all there. And check-in and out were seamless. Just an FYI there was no shampoo or conditioner provided, not a big deal, just make sure you have your own, or buy $10 bottles at the local store. We are very glad we booked this home!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great experience. House is right on a quiet beach with nice sand. House itself is nice. Master bedroom is amazing. Management company was very responsive and great to work with.

Overall this was an amazing property. I would recommend it. There were a few minor things that could be done to raise the rating for us. The dishwasher does not work. The coffee pot for the maker was broken but there is a one cup Kurig that was fine for our group. The shower in the guest bedroom area upstairs has very little water pressure and the handle to turn it on and off was broken. The washer worked, however, throw the soap in the drum as it doesn’t pull from the dispenser on top. Keep an eye on the water heater as it seems to leak, however they were quick to come fix it. The TV in the master bedroom does not work, if that matters to you. They could use new boogie boards and umbrellas for the beach just to add to the experience. The sunrises on our walks down the beach were beautiful. The sunsets even more amazing. The area of Potrero was welcoming and a quiet area which was exactly what our group needed and wanted. Our host Tony was so helpful and took amazing care of our group. He was the epitome of Pura Vida. Potrero, Costa Rica you have our hearts.

Our family of six adults, thoroughly enjoyed our stay. The house was great and well situated on the beach and near restaurants and a grocery store. Our contact from Krain, Tony, was super responsive and helpful in suggesting and arranging activities for our vacation. Could not recommend him any higher!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was clean. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I’ve just received an email asking for me to post a review of our house. Welcome your input but thinking something like....Good layout and setting for family, especially open concept main room to pool and beach. But house needs major updates as many, many things were broken and never fixed during our stay: BBQ never worked (and in fact was a serious hazard with a leaking propane hose), broken dishwasher, upstairs TV nonfunctional, wifi only works in living room (no where else in house - none of the bedrooms or anywhere upstairs, not even on outside balcony), extremely weak water pressure making it difficult to have more than one shower running at a time, batteries dead in several remotes (including for ceiling fans and garage door), lockbox is broken so anyone can get into the house, garbage disposal clogged regularly so had to be plunged at least once a day, pool lights don’t work, etc. We had daily messages to Krain about these issues - the company was non-responsive or very slow to respond (eg, it took two days for us to get toilet paper). The house has potential but in the current condition is extremely overpriced for what you get and we would not/not recommend to our friends and family.