the location

location was good. The house was nicely renovated and stocked with things we'd need

The toilet on the main floor did not work, which they warned me of an hour before arrival on a Sunday, and told me that they planned to fix it AFTER we left. When we got there the shower didn't drain well enough to allow more than a 2 minute shower, and the hot tub was not usable. Worse, one bed kept falling apart so the house could only sleep 6, not the 8 that was advertised and which was what we needed. We had people sleeping on the floor. I asked for a manager to call me on day 1 but she did on day 2. Since there was a long list of issues they agreed to send a guy out on day 2. The bed was never fixed satisfactorily.