Cleanliness

Nothing to dislike.

I would definitely stay here again because all staff were polite friendly professional I felt welcomed and whenever I needed to ask a question they always had a smile on their face and was happy to answer my questions I check for bed bugs and how clean the beds are because we travel a lot due to my girlfriends cousin being a rapper and I was impressed no bed bugs white sparkly clean bed sheets I was overly satisfied with that the way you offer Natural soap in the shower and made it short friendly plus plus plus the rooms are big a lot of space the gym pool ironing board bbq grill vanity mirror and chair I was so impressed if you could fix those 2 small things I would give you a perfect score and let me just say the waffle process DONT ever get rid of it that was one of my absolute favorite things and the juice and coffee stations I loved it oatmeal and muffins were so yummy the girl that checked us in she needs a raise she was awesome and so amazing she shocked me with how helpful and nice she was to us because you can’t find people like her at any other hotel because they are usually not nice and I’m sorry I can’t remember her name because I’m bad with names but you can check the date and time and know exactly who I’m talking about DONT ever let her go she is what helps your hotel she helps the customers to keep coming back because I will definitely come back because of her so wonderful she is truly 🤗 ❤️❤️🤗

The only 2 things I did not like was the trash and dirt found under both beds it’s a new building it shouldn’t be looking like that under the beds and the eggs tasted like chemicals and the potatoes were never cooked all the way through

The service desk people were very nice but I think the breakfast could have had a selection of bacon or sausage if that was possible.

Breakfast choice of possibility of bacon, sausage or ham would have been great

e verything was good and very spacious

that i could have discounts

Very nice facilities Quiet and comfortable

Breakfest

Dirty bathroom in our room hair all over the floor

Cleanliness, how relatively new everything was and breakfast was better than the other hotels that we stayed at.

Nothing really.

need work on their cleaning.. there is bugs everywhere on the table, bed and couches

The bed The AC

I was supposed to be in a handicap room The staff told me booking.com did not request a handicap room for me It was hard for me in the room

Close to the freeway. Nice oversized comfortable room with fairly comfortable sofa bed (our teen slept on it). Like how the sink is separate from the toilet and shower. Included breakfast was simple and decent. Good air conditioning to keep room cool while it was over 100 degrees outside.

Very clean and spacious

Blinds in the room would not close, very bright when the sun came so we woke up extremely early

It was great

The hot weather

I liked the clean and comfortable beds, the spacious room and bathroom. The staff was friendly and helpful. The breakfast was good. I liked pretty much everything.

I can't think of something.

Room was clean and spacious, comfortable bed and excellent soaps/lotions.

Very limited TV options, confusing remote and no free premium channels. Checkout wouldn't provide paper receipt, said I had to get one from you (booking.com). WTF?

Very good location for the Indian Wells tennis tournament. Very nice employees and good breakfast.

Regular housekeeping instead of on-demand.