Nicely presented and in a good location. The staff on Friday evening were really friendly

Our receipt handed to us stated Bed and Breakfast. When we went doen Saturday morning we were told it was only bed on the system. The staff member was rude, and even when they acknowledged the receipt stated breakfast said 'you know what you're trying to do' in a very accusational manner. Ultimately while the receipt implied a service we were offered that was not being declined I would have been fine if they had simply said sorry at any point in the interaction and acknowledged it was wrong. We didn't stay the second night.

Breakfast good, came out fast and hot. Comfortable clean room with everything you could need

Nothing. It's spot on for the money.

Location was amazing. Free parking

The room smelt of cigarettes. Smell kept waking us up. Mattress way too soft. Only one mug and one glass. 1/2 a toilet roll. soap sprayed everywhere when using. Room could have potential if it was cleaned and looked after properly.

Comfy bed and warm room.

Paper thin walls, could hear every word from the room next door. No room to walk round the beds. Poor TV reception. Restaurant closed but advertised on the website.

Very professional staff, great breakfast - all slick. Thank you Avis.

Plumbing in the bathroom was a bit cranky but room was lovely.

the room was nice.

the room was very dirty there were peanut shells all over the bed. I moved the bed when I dropped something and there were more shells plus rubbish and lots of dirt under the bed too.

friendly reception staff, good sized room, nice modern bathroom

nothing really

Great location for town and train stations. Microwave, fridge and kettle provided in room

location

room was not worth £100 a night. walls were paper thin. can hear everything that goes on in the building. Bar????? don’t get me started. should just close it all together. the pint was rotten and no stock of anything. I got more in my fridge at home

Location was good and the small car park at the hotel.

Decoration of the room was poor. Poorly decorated, gloomy.

Everything

located near the town but in a quiet area. good size well equipped room. reception met my request and f locating rooms on the ground floor. very good service at breakfast, lovely breakfast.

thin walls, I could hear the snores from the neighbouring room. guests parked outside my room with no regard to noise, I didn’t want to hear their music at 2am! we would liked to have eaten in the restaurant but they weren’t prepared, it would have been nice to have known in advance.

location and the breakfast

I didn’t have a good sleep at all on the second night due to noise from boiler or heating which kept me awake.

not a lot of noise

pillows

clean rooms and supportive staff. the breakfast was really good too

showers didn’t had too much pressure so water came down scarcely

The room we had was excellent, staff were friendly but disorganised. The room was spotless, very comfortable.

Staff were disorganised when we arrived and didn't greet us immediately then proceeded to organise the book instead of dealing with customers they had in front of them and initially didn't understand that we had pre asked about leaving bags and that we were on a time limit. Staff don't check bookings fully we were phoned in the room to ask about breakfast which we hadn't booked and so the staff member had to go back at check when I said we weren't booked for breakfast.

I love the property but the room was cold

Parking, small staff but friendly and helpful.

Towels weren’t hotel standard, too small and insufficient for guest number. breakfast was included but arrangements and the dining room were ad hoc. This is a converted house, could be cosy and convenient but extra work needed to bring it up to hotel or guest house standard.