Propreté inégalable Chambre magnifique et spacieuse Gentillesse des employés Nourriture Emplacement Calme

RAS

The front desk and cafe workers are very polite and helpful. Responded to us quickly and solved some of our issues

Location is far from city. Room arrangement is not user friendly. Toilet is outside if the bathroom, while the open air bathtub and shower to the room caused us to shower in the cold - as hotwater can only last for a few minutes

The design of the whole place

Some maintenance is required

The property was so calm and peaceful. The staff were amazing, I loved the personal touches like making the bed etc before sundown. The breakfast was also amazing. The room was always clean and tidy and staff went above and beyond to provide excellent service. Yes it is is a little far from bars and restaurants in Canggu but it’s less than 20 mins on a bike. We stayed between Canggu and Seminyak before and it usually took 30+ mins to get into the main strip because of the awful traffic.

Loved the Villa, the surrounding scenery, the restaurant which had amazing food, including dessert and good cocktails, the friendly staff. Good cafe down the road too. Great stay for our Anniversary!

The only thing that was a little awkward was the sink not near the toilet, but not really much of an issue… just walked round to it!

The room is according to the photos, the staff is very friendly and accommodating to our needs and request, they are superb! Breakfast is delicious and coffee is amazing :)

As highlighted by others, miscommunication tends to happen. There was a hiccup during check-in as the hotel assured us access to the room would not require a lot of stairs. Still, initially, we were placed in a room where we needed to go through lots of stairs to access it and after trying very hard to negotiate, finally we got a room with easier access (I had to insist as this is a medical risk related request), which we appreciate and we were offered complimentary floating breakfast as well. There was another miscommunication regarding breakfast timings, which they managed to resolve. Hotel management must figure out a way to minimize miscommunication issues because the staff is excellent. Our room also had some cleanliness issues which the staff resolved right away. There was also inconsistency with the service as they left a paper saying we will receive sundown service each evening but that only happened on the first night :/

Beautiful grounds and luxurious pools. Villas are spacious. Hotel staff is gracious and super helpful. Everything is really quiet at night and you feel like you're secluded.

I felt like the Saren was a little disappointing given the elevated standard that I usually judge 4-star hotels at this price point. For example, the bathroom design is incredibly uncomfortable and awkward, there is either too much hot water or too little, and I didn't have adequate toiletries for half my stay. Housekeeping still needs some training when it comes to cleaning and organizing. The location is very remote (but maybe you want that!) -- it's not in Canggu. Some of the villas have direct views into others.

Love the aesthetics of the room and the privacy.

The Aircon generator can be a little loud at night if you are a light sleeper.

unique hotel, good food, helpful staff, and worth it with the price

clean and fresh, quiet location

the pool close to the dorm

We have been missing a table and two chairs in the room.

Very nice and cozy place outside of the hustle. Designed well (Indonesian craftsmanship) to make you feel comfortable. The breakfast in the private pool was a very nice experience. Would like to come back again.

N/a

the service is good here. people are nice.

A very tranquil property and very quiet. Half an hour drive to Canggu area. Friendly staff. Beautiful design overall.

Nothing comes into mind so far

design and cleanness breakfast is great!

nothing

Great location! Surrounded by rice fields and very peaceful yet only 20mins from Canggu for restaurants, beach clubs and shopping

the glass door to our balcony didn’t have a curtain so it was not dark at night time as lights were coming in

the best service in bali, clean, comfortable and value for money

quiet, interesting

Room needs more towel racks and clothes lines to hang wet swimmers and towels. Only hook was in bathroom which would get splashed by shower. A clothes line outside would be great for when it’s not raining. You can never have enough hooks or racks to hang things. breakfast was fresh and so much food but need more vegetarian/meet free options on breakfast and dining menu. very meat heavy but staff were lovely in swapping things out. cocktails were amazing and staff were extremely helpful and always there to assist. pool was also a bit full, would spill into room, a la climate crisis. would also be great to have a water filter or drinking tap in reception/communal area to fill up water bottles as having to constantly ask staff for more water is a waste of time for everyone. As we were there in rainy season a lot of the surfaces were very slippery. this was the same everywhere in Bali, lots of smooth slippery surfaces with no safety mats/warnings of danger. take every step carefully. location is a little remote and taxies/grab a little longer to accept so some recommendations or drivers and other places to eat/visit/info on the area would be helpful. otherwise delightful stay.

Loved the quiet surroundings and the amazing architecture. The place is lovely, the rooms are super big, the breakfast is good and the staff is super sweet. This is the perfect place to stay if you don't want to be in the overcrowded areas.

The curtain doesn't close all the way so the door to the balcony stays 'uncurtained'. Great if there's no one staying in the room opposite yours, but I discovered people had checked in when I got out of the shower and they were looking at me, haha!

Great design, good food, best place for photoshoot and pra wedding

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I like all the things about the Saren. Would love to come back again and again.

How quick the hot water had to finish if you’re using it to fill up the bath tub.

it was in a nice quite area, the villa was nice, service and the people were lovely. room cleans everyday, which was perfect. the breakfast and lunch service was yummy also. do recommend if your wanting to stay away from the noisy main areas of Bali (Canggu, Seminyak)

no clothes washing amenities. no gym or bar area. not really any social facilities provided in the Saren. definitely needs more outdoor furniture for villas.