Fully equipped and spacious. The hosts rang a couple of times to check in and make sure everything was okay, really good customer service.

Providing salt and pepper would be a nice extra. The lighting needs some work, a few lamps didn’t work and no light bulb in the hallway.

location was good for us.

we were changed to apartment 53 prior to arriving. Apartment building stank of weed being smoked. Apartment 53 was run down, dirty and in poor state of repair.

The apartment is easy to find and is very close to the town center shops, bus and rail stations. Set in its own grounds it has private parking. We had a ground floor apartment, which was a bonus as my wife has some mobility issues. This apartment is finished to a very high standard with carpet to all the rooms and hallway. Decoration is fresh and bright. The bedrooms are large with one en-suite and there is lots of storage space. Furniture is also of a very good standard. There is good WiFi available. Kilmarnock is a great location for a base to tour Scotland or to visit Glasgow and Edinburgh. The guys from Donnini Apartments were fantastic. The entry instructions we received on the morning of our trip were very clear and we received a couple of phone calls (from Morgan) during our stay to check that everything was going well.

The property would benefit from some form of welcome pack with instructions for the use of the various fixtures and fittings, such as heating, cooker hood, TV etc. Some information on local restaurants, services and attractions would be useful along with a bus and train timetable.

the property was beautiful and very comfortable

Very spacious and clean, great location for what we needed. Very well equipped with facilities

N/a

very clean & tidy & comfortable

nothing

Apartment was very clean and tidy and a great location

Front door entrance lock had been damaged and window smashed

Apartment very clean and comfortable

None