Overall experience was good. Homeowner worked with us to ‘iron out’ technology and specific needs. Location was ‘spot on’ for where we needed.

Good

Our stay was very comfortable and location was great!

Real-life horror story:I was very cold and decided to turn up the heater. I pressed the thermostat about 6 times but the temperature wouldn’t stay at 76, so I decided to text the owner very politely and ask her if the thermostat was working. Long story short, she went completely crazy after this. She started sending me nonstop screenshots of the current temperature of the home; that’s when I realized that she could see and control the temperature of the home from her phone. It’s not that the thermostat wasn’t working, but every time I tried to put the temperature above 70 (this is in late November), she would immediately turn it off. Then she started texting me non stop for hours, like a completely crazy person. She texted that she would come to the home next day and fix the thermostat because it was broken. It wasn’t broken, she just wanted to set it up so that I wouldn’t be able to set up the temperature at any point higher than 70. I was freezing and upset that I had paid so much money and this woman didn’t even let me turn on the heater. In addition, she started sending me nonstop screenshots all evening and night letting me know that she was monitoring the temperature. She started sending me condescending texts saying that if I didn’t take care of the energy there wouldn’t be anything left for our children. I was in shock and immediately called Vrbo but I kept on getting transferred and/or disconnected every single time. At one point I was even considering calling the cops because I honestly got so freaked out by her constant texts. At one point I begged her twice to stop texting/sending messages through the app. because I had to wake up early next day to work and she was still texting me screenshots of the temperature AFTER MIDNIGHT. She also kept on saying that she was going to show up next morning to “fix” the thermostat even though I very politely asked her to please not come during the day since I was busy working from home and in meetings and that I was also trying to quarantine. That’s when she proceeded to threaten me and tell me that she was going to just cancel my reservation and not issue a refund if I couldn’t keep the temperature under 70 degrees. She also said that I was lying and not quarantining because SHE HAD FOOTAGE of my boyfriend coming to visit me one night.I don’t know why I proceeded to politely explain that he was also quarantining, when it was none of her business.She was so offensive and I honestly felt threatened.

Condo was spotless and its location was perfect for where I needed to be. Off-street somewhat secluded parking was a great plus. I'd 100% stay here again.