Всичко беше супер.Няколко пъти посещаваме хотела,когато имаме възможност.Очаквам с нетърпение следващият път.

Душа имаше малко забележки

The hotel is close to the town center. Very clean and the rooms look great.

The rooms are right above the restaurant which is very noisy until quite late (1am).

the size of the room was great, the dj at the restaurants was good as well.

the spa didn’t work properly. The sauna was off… the jacuzzi was dirty.

nothing

The staff didn’t clean our room for the 3 day stay. Extremely dirty and badly maintained hotel. Insanely loud music till 1 am at night from their restaurant downstairs. Horrible smell from the sewer and kitchen under our window. They hid the AC remote and the AC wall unit didn’t work in 35 degree summer heat. No hairdryer, water bottles, coffee/tea, shampoo and soap in the room. No phone connection with the reception desk from the room. And there was never a receptionist at the desk. The steam room didn’t work and the sauna and jacuzzi were set for only 10 min. Gym was opened only till 7 pm?!?

Everything 😀 was excellent

n/a

The rooms - high quality furniture. Very comfortable bed Quality hotel in general The restaurant

The restaurant. It is very loud until midnight. You can definitely hear the music in the rooms

The hotel it is on the way to be three or more stars. It is nice and we'll equipped. The relax area is well made and comfortable. With a few options. We particularly liked the steam shower and the sauna. It was rather relaxing.

Well, for one the hotel is called family hotel, but they have opened the restaurant for parties and noisy nights. The music could be heard on the second floor as good as in the restaurant. The party lasted well in the 2am. The food needs a bit of work on it's presentation. The main course was supposed to be clean cut of pork with a bit of gravy souce. It ended up breaded pork with watery gravy. The table wasn't clean the staff just flipped the top cover upsidedown. There was gum on the cruet. The place was a bit understaffed, which is understandable in the COVID era we live in. Also, very inconvenient that no card payments are accepted in 2021. As a recommendation I would suggest that the hotel gets some hygiene supplies guests can buy at reception. Like toothpastе, pads, etc.

The room was nice and clean. And we had a lovely balcony.

It was very noisy, nevertheless our room was on the other side of the hotel. The music from the restaurant was till 00:00 and for people with small child was not OK. Also after 19 pm there was no staff on the reception desk, also during the day was missing very often. Also the food was not something spectacular. As for the breakfast - very poor.