The furniture and apartment match the listing but the apartment is very worn with scuffed walls, heavily stained carper, broken AC portable units, stained mattresses, one broken oven, and another that heats poorly. Sheets were scruffy and floors sticky. Water pressure was low and mattress very very firm. Checkin was a mess. Property manager said VRBO had not sent email address but eventually it got sorted. This was my third leg of the trip and I had connectivity issues so be sure to contact property BEFORE you start your trip. The apartment is on floor 3 and even with a high of 75f (24c), it gets very warm and takes a few hours to cool with all windows open and floor fans going. The location is good and the elevators work great. Note the tube is about 15 min walk but the bus stations are very close. Nearby pubs are lovely and Rye on the Water bakery is amazing. I would not stay at this apartment again but location is great.

The apartment kitchen was poorly furnished and the manager was unhelpful and not welcoming. We seem to be bothering her and our questions annoyed her. The apartment itself was quite good unless you are cooking. The location was good for us as Kew is walking distance.

Nice apartment. The address is wrong in vrbo. The pics were accurate with nice kitchen and family room. Bedrooms were good and bathrooms really nice. Pillows left a lot to be desired and couch was hard as a rock. I would rent again.