Location

The extra fees, staff, and alarm going off.

Clean room, well appointed with gym, pool, close proximity to Troy and surrounding areas.

Modern

Noise outside

I like the colors, decorations, room set up was amazing! Soap and room smelled really good. Pillows and bed was very comfy. Tv was also a good size for the room.

No, bathtub and the hotel would be a bit expensive for an extended stay.

Staff were friendly and very outgoing. Newer motel and seemed to be well maintained. Although rooms were small, they were comfortable and the design with the clothes/robe hooks gave plenty of hanging space. Fridge in room but no microwave to reheat coffee/food. Lobby was a great meeting spot being a lot of family there for celebrations of life of my mother and sister. Pool table in lobby was a great addition to converse and mingle around although it was missing the cue ball. We made do. Breakfast was well presented and maintained but limited. Pancakes, cerals, bagels, toast and what I suspect powdered scrambled eggs and sliced sausage one day, next day was pre-made egg and cheese omelets with turkey sausage patties. Both days food was good. Could use muffins or doughnuts for the sweet tooth breakfast people.

The only thing I would question is this $25 per night deposit policy? Why on earth when you have my credit card number already would you have the need to charge an additional fee only to return it the next day? Makes zero sense even when they tried to explain it to me. Something about if paying in cash blah blah. I paid by card so this has nothing to do with me. My credit card assures anything get broken or stolen will be compensated for. Stupid policy and degrading in my view! Not a deal breaker and probably just another stupid policy forced on them by corporate.

Cleans and very accessible.

Nothing.

Nothing

They said they accepted 18+ but when I got there i wasn’t able to stay

Location and price

The pancake machine was out of order

Breakfast has a great variety of offerings and friendly helpful staff. Give everyone a bonus!

Why the tiny styrofoam cups. Maybe you had a cup crisis? No one could have made the decision to use those now, could they have? Hate those cups.

The front reception staff are great. Efficient check in and check out. Helped me out with wifi issues.

House keeping and general cleanliness could use a review. The room initially assigned to me wasnt cleaned - I walked into a dirty room from a previous resident. Rooms are less than base minimum clean. Make sure you wipe down the toilet seat and the basin because it had dirty wipe marks on it when I got the room. Breakfast area could use more hygiene and diligent eye with clearing up stuff. The chair in the room gave me an itch and bug bite marks.

Clean, organized, simple, but up to date. Good value for the money.

Fitness area needs more machines. There was nothing in the fitness area to wipe clean the equipment or to clean my hands.

It is a nice hotel with good service, good location and nice staff. we enjoyed couple days stay in the hotel and liked the gym.

Tea bag is run out and never refilled. Breakfast is ok, not many options,

It was clean and the location was good. The breakfast was really good.

Location. Near the mall and plenty of stores and restaurants.

Cute hotel, comfy beds, love the lounge

Better pillows and a bit more attention when cleaning the floors.

The snacks were great for purchase by the front desk. The rooms were decent looking

The floors in the room are hardwood so feels like you have sandy feet if you were to go barefoot in your room

Location was good. I liked the floors in the rooms. They were not carpeted so that was nice.

Rooms were small. There was a conference that the people took over the entire lobby area and there was no place togo to relax. The room looked clean until you went in the bathroom and there was broken necklaces hanging on pegs behind the door

the pancake maker! the hooks on the wall in the room.

The room was very clean and fresh!

I stayed on the 4th floor and there was someone (s) above me and because of lack of carpeting, you could hear their footsteps and unfortunately, their dropping or banging on the floor.

Everything was perfect

No complaints

it was a surprise for me to have to pay an additional $100 for “incidental’s”. I have never paid anything like this before. They said it would be returned back to my card. I will just have to wait and see