Great location right next to bus and train stations Modern comfortable room.

The restaurant required 3 days advance booking. Consequently it was closed most nights. How weird!

Location. Quite place

The location with both the train and bus very close made it a successful trip

Nothing

The location is a bit distant from the main area, but the room offers an incredible view. It looks especially beautiful when you open the window in the morning and see it snowing.

N/A

Clean hotel and super friendly staff . Located near the station with lots of good restaurants in walking distance. Have stayed before . Breakfast was excellent and the hotel was warm. The Onsen was a delight. Got to meet the owner a delightful person.

We are skiers with lots of gear and clothes. We had a standard double which was just too small. The problem could easily be fixed. Just put some hooks on the wall so we can hang our clothes instead of having piles all over the floor.

立地 スタッフが親切 朝ごはんが美味しい

特にない

The location is good. Just opposite the JR station. There are some restaurants nearby and a supermarket behind the hotel (the supermarket closed at 8 pm). Staff is helpful. They give us a list of restaurants and a map, it make convenience for us. They can also communicate with simple English. The hotel is using Pola products - shampoo, conditioner, body wash, and facial wash. They also provide free lavender salt for relaxation. The Japanese breakfast is delicious. The hotel is clean.

The rooms are a bit small. But it's ok for short stay and the room is clean.

location was easy to find & convenient, some staff could speak good English & were always helpful

room rather small, wash basin outside bathroom, fridge not cool enough, the staff ended up stooring our food in the hotel fridge

Breakfast was good

Location is easily found. There’s a hot pot restaurant nearby.

Not enough place to put the bag and stuff.

Located in town.

Too expensive.

location is excellent, there’s a park opposite for leisure. Fukuzushi restaurant is just behind which tourists can enjoy the famous sushi here.

there’s still room to improve cleanliness.

hotel breakfast is very delicious. location is good as well as its directly opposite Furano Station. staff are friendly too! thanks!

nil

stayed here 7 years ago and decided to come back. check in process was smooth. room was a comfortable size. staff were friendly and attentive! room had a nice view. for breakfast, you could choose from japanese or western.

the “aircon” in the room wasn’t very useful. room felt a bit stuffy, but manageable.

I liked that there is free parking on site. The room is a decent size, very clean and there's a nice view of the mountain from the bathroom. Staff is very friendly and helpful.

The room air conditioning was not working properly for the last night of our stay.

Nice room. Near to train station.

Nil

Very bad in service

Near to train station & Toyota car rental

the room which was a triple bedroom didn’t hv proper wardrobe & bathroom has no hooks for hanging bath towels….

Location is ideal. Just outside JR station. It also has a small spa. Nice breakfast.

clean and neat and proper

a little too small even for 2 double beds. the laundry was down.

I enjoyed the breakfast. The price is reasonable.

Nothing.

Location, next to station , very friendly staff, speak English ,room is comfi and nice design , We enjoyed it

excellent service

Attention to improving indoor air quality (HEPAs by elevator, on timers) Excellent cleaning staff / attentive and efficient Near train station Access to using microwave and washing machine Views. We’ve stayed here since 2017 on three holidays before and it’s reliable.

Travelers going against the hotel request to wear a mask, and show at the very least courtesy in their behaviour regarding that request & their general health measures. Observed these situations many times in our two week stay unfortunately. The onsen could be made more “natural” as it’s enclosed / not outside (example - even a small water feature like some hotels have could soften the interior. It’s small for the hotel size)