הבריכה והחדר טובים

הזמנו חדר ל2 מבוגרים ו2 ילדים הביאו לנו חדר לזוג (כאילו שידרגו לסוויטה עם מטבח ) בפועל לילדים לא היה איפה לישון הביאו מיטה נפתח שלא ניתן לישון עליה . פנינו לקבלה לא נתנו מענה יום לפני סוף הטיול הגיע מנהל בשם קוין שנתן שירות מעולה אך לצערנו זה כבר היה לילה אחרון

Central placering og venligt hotel personale.

Valet parking var arrogant grænsende til det ubehagelige. Det er KUN muligt, at benytte valgt parking. Ellers find et sted i byen. Parkering er $40,50/døgn. Uanset hvad booking.com siger, er morgenmaden KUN for 2 personer. Rejser en familie, skal der betales extra.

The service was horrible and I was racially profiled in my opinion! Upon arrival, I was told they did not have any rooms available even though I had already paid for and booked a Delux King room. The front desk assistant had my reservation and the confirmation but still insisted there were no rooms available! After calling Booking and complaining to the hotel staff, the hotel magically found a room. I did not get the room I paid for but received a lesser room for the same amount, absolutely unacceptable! The hotel took advantage of customers who were forced to stay the night because the Miami airport canceled a lot of flights! The hotel raised their prices to over $800 a room when their normal price for the same room is usually $323.00 a night!!!

Beautiful and relaxing

location was good for walking places

they charge $50 if you want to check in a couple of hours early even though the room was clean and just sitting there they have a sign that the included breakfast was 830 to 1100 and when we went at 1030 they told us that they closed early on Saturdays -not on sign They were fairly rude about this at the restaurant and front desk There were small children everywhere which was not as relaxing as we were hoping it was going to be

The breakfast was great and very fresh The staff was so accommodating and very helpful!

The reception staff are very nice and welcoming, the rooms and facilities are clean, valet parking is available, and the location is very elegant

There is no laundry service or a room designated for self-catering. Therefore, some rooms do not have a refrigerator

At the very beginning, they charge you a deposit of about $ 300 when entering the hotel. And he is told that he will be returned on his way out. My deposit was refunded 25 days after I returned to my home country. It's a joke, isn't it! And my bank said they could normally withdraw from the provision, but they didn't. So everything is arbitrary! Secondly, the hotel has its own parking lot, but don't be happy because the hotel also charges the customer a parking fee of $ 37 per day. It's not over yet! They registered my credit card in the system and withdrew money from there without my knowledge, and then I spent a few hours dealing with it for a refund. If you want to be scammed, you can choose this hotel. A hotel that puts a person in a difficult situation will never be on my list of preferences again.