Position,size, generally well equipped.

Lack of minor maintenance and lack of attention to detail. No way to dispose of rubbish and recycling. Minor cleaning issues. No high chair and a travel cot which was broken and not fit for purpose

The location is superb and the apartment is very clean and huge,modern decor,living room has comfy sofas comfy beds in the main room but second bedroom bed lumpy,but the bathrooms are a bit of luxury.Great for dogs Heating good.

Locked ourselves out of apartment building ( obviously our fault) but took multiple distressing phone calls to get help to let us in ,took 2.5hrs sat outside with disabled husband needing meds ,this was eventually sorted ,but an upsetting start to holiday and not dealt with either nicely or correctly.They have since apologised. Blinds in living room were stuck in the up position,informed and told someone would come next day ....never did come, lucky our son surprised us with a visit and managed to fix as we had no privacy on an evening. The coffee machine did not work ,wrong capsules! Clothes and bedding felt damp in bedrooms ( lovely comfy main bed though) Carpets badly stained in bedroom and ensuite bathroom. All in all ,this could be 5* and it is not luxury as it is now...with a bit more attention to detail and more helpful and polite phone assistants this could be the luxury it claims. The apartment was very clean though,so well done to those ladies . But shame on the people on the help lines. May I suggest that an intercom to communicate with other apartments at the front main door could have solved initial problems and distress or an emergency manger call number .That coffee machine works and new bedroom carpet also check the damp in bedrooms We do love Saltburn though and you can not beat the views from this apartment or size.

The property itself was beautiful and decorated to a great standard

The property needs a lot of maintenance, there was a huge patch of mould in the main bathroom carpet, damp throughout the apartment and “host and stay” hadn’t theft the apartment clean and with the heating on really high in the middle of a heatwave

Fantastic location. Large roomy apartment

The property needed some tender living care. Leaking taps /pipes. Some lightbulbs missing and bare wires showing

Fantastic location & amazing views. Loved how spacious it was. Great been so close to the beach bars & restaurants Would definitely book again 👍

The garden & patio area were scruffy grass & hedges need cutting Patio area needs sweeping & garden furniture cleaning. There was 2 black bags full of rubbish just dumped in the garden, been there a while as bags had started to break down Surely the cleaners could of removed them Not a good first impression when arriving at the place. Apartment in need of some TLC lots of snagging needing attention Mattress in master bedroom needing replacing,

The apartment was spacious and more than big enough for our stay. The apartment had everything we needed and was very comfy. We stayed with my grandparents and they were very impressed too. The location was perfect and just a quick walk down the steps/tram to the beach.

Nothing we was impressed with it all.

Comfortable, homely, well equipped and fantastic location!

The lounge area was huge and comfortable. The kitchen/dining area was large and fully equipped. The children loved it.

Everything was great