Please refund whole amount for my order. I can’t accept your hotel ignore the dirty without any responsibility. When we arrived at Jun 24 night , I called the 24/7 support hotline but no one response, I try to ask text messages with you but no one fix the problem. First of all, all the bedding are so dirty with black. We couldn’t sleep during all of the stays. According to the messages I have been asked need help to exchange the bedding many times , but no one fix it. Second , the Wi-Fi has been not working . Lastly, due to your dirty bedding, made my families are get allergic, their skin feel itchy and get red. How can you solve our lose ?