First, the location in TN is gorgeous, and very close to many things to do in the area. We spent quite a bit of time out on the lake or in nearby cities and it was very convenient. However, this house is billed as a multi family getaway but it didn’t live up to the hype. We had 2 families, with 5 kids between us. There was no instructions at check in on how to access the lower level apartment and after some confusion with the property manager we were finally in. The lower level was described as great for grandparents but is very out of the way to access with a lot of stairs/steps between it and the main living space. The bed in that apartment can hardly be described as such, more a lumpy futon mattress vs anything supportive. Upstairs there isn't much in the way of containers for food storage, two garbage bags, and no cleaning supplies. So if you are coming, make sure to pack all this else you are running to the store. The oven takes ages to come to temperature, and then you need to cook everything for longer than expected timing. All upstairs bedrooms can hear everything in every other room, even out to the main living area. The bathtub in the primary bedroom had no handles to be able to use it. Also, the mattresses in all upstairs rooms were as hard as stone. Bring laundry soap bc there are barely enough bath towels to get by and you will need to run wash loads several times to make it a week. This property is a bit rundown and while we liked the area, it is better that folks know what they are getting when they arrive.

This home had great views of the mountains and Douglas lake. It was a perfect spacious home for a group. I had to reach out to get key codes to get in the home two different times because they were not provided. I also reached out on the second day of our stay because the hot tub was broken, they sent someone out 24 hours later and it still wasn’t fixed so we did not get to use it. No one reached out to say if it was going to be resolved. There were other cheaper options available for me to rent for the long weekend but I specifically chose this one for the hot tub so I feel like I wasted money to stay here.

Overall stay was great!