We arrived at home about 5:00 PM. Cooked dinner and played cards. This involved a foursome of ladies in town to get peaches, corn and play some golf. We turned in later in the evening. Within 10 minutes of turning off the light, bed bugs were all over the king bed upstairs. We have sent pictures to customer service and presently getting some assistance for refund. We called for guidance immediately to Vacasa. Vacasa tried to reach local property manager. After 4 calls from us, Joseph finally showed up at 10:00 the following morning. He definitely confirmed bed bugs. We had an absolutely awful night. No one dared to sleep. We were not told that they could not move us to a different unit. We were not given local phone number. After Joseph arrived we left the unit for good on the 13th, 11 hours later than we wanted. We asked Joseph to move us to another unit and were told they could not move us. We were basically told to live with the bed bugs or scramble on our own to find alternative accommodations. Which we did and it was considerably more costly. I am now dealing with VRBO support and they seem to be working with us. We would expect a full refund and get this nightmare out of our minds. Communications need much improvement. This unit is perfect for 4 adults. Sleeping, cooking and playing cards. Would have loved to stay, but ………..not with bed bugs

There is zero AC. The listing says there is a thermostat, but it is heat only. The house was 85° at one point, and with two small children it was miserable. Cooking utensils were greasy and still had crusted food on them. We found trash under the couches. The beds were decently comfortable but it was too hot to sleep. Would make a good place to stay in the winter for boarders, but that’s about it.

Our family loved our stay at this condo and wish we could have stayed longer. Both bedrooms were extremely comfortable, and we used both futons for our children. Both kids said that the futons were VERY comfortable. There was extra bedding tucked away in both bedrooms, the kitchen is stocked VERY well, and we had everything we needed for our stay. Our only complaints are very small. There are very little instructions on how to operate the tvs in the unit. We were able to figure it out, but my older parents with whom we traveled would have been stuck without us there. Explicit instructions would be wonderful. Additionally, the condo has no air. With how unseasonable hot it was, this was a disappointing find - but there were multiple fans in the unit, and with the cool mountain air at night, we were actually quite comfortable for our entire stay. We would happily stay here again - well done!

This was a very nice place, and we thoroughly enjoyed it. When we first pulled up to the front of the unit, we were a little worried. There were cob webs around the front window and porch light and the cushions on the two chairs out front are all torn up and filthy. We were a little nervous that the inside would look the same. But it was beautiful and clean on the inside. Very attractive, too. The winding staircase leads up to a cute little loft and a very large bedroom with a queen sized bed, and a bathroom. There is a patio door and a deck off of the upstairs bedroom, with the hillside as our nice view. It was probably the most comfortable bed I have ever slept in away from home. And the sheets were soooo soft! The main level bedroom also has a patio door and a patio off of the bedroom. There is another bathroom on that floor, as well. The kitchen is small, but nice. The living room and dining area are nice-sized and attractive. There were no instructions anywhere (for arrival, departure, or how-to's), which was a bit unusual for a rental property. But we did receive a text with some basic information. This was a great condo to stay in and we would definitely stay there again. I would just suggest the simple fix of getting new cushions for the two chairs on the front porch and sweep away the cobwebs, so that the first impression would match the much better feeling we got when we walked in the door! Very nice place!

We loved this home. Everything was easy from booking to checkout. Great place to stay.

The property was clean and Kitchen appliances were new. The bathrooms and bedding need attention. There was no instructions for use of the fire place or television. Or any information in the home what so ever. All information was via text and I do believe all was chat bot.

Delightful area. Just outside Durango. Very nice place and quiet neighbors. We would stay here again!

Lovely end-unit in a quiet, nature-filled setting. Although the kitchen was tiny, it was well-stocked with dishes, glasses, and utensils. Our bed was comfortable and the extra blankets in the closet were appreciated.