The location was great for visiting Durham and surrounding areas. The staff we met were lovely and nothing too much trouble. Easy to do the self checkin by phone, I previously was a little concerned as I've read very negative reviews regarding this however we were given a mobile number to call on arrival and Beth guided us in so no problem with this. Room was basic as expected from understanding the pub is closed and looking for new owners and very cheap rate. Just needs a little tlc but everything was there for us.

Bed needs renewing as a little lumpy although we slept well. There was a fire door in the corridor to the room that banged loudly however this was only from around 8.30am when staff were cleaning etc, so didn't really effect us. I can honestly say that if a little work was done and the pub open this place would be a perfect place to stay if you prefer a quieter location than the city centre.

Cheap and cheerful all you need to rest your head. After reading some of the reviews I wasn't looking forward to it. But was pleasantly surprised when we arrived. Rooms clean spacious with tea and coffee facilities all we needed. Would defo return

Clean, warm great value for money. Ample breakfast , very friendly staff.

Only negative was poor wi-fi

As camas era confortável

Não havia nenhum funcionário para ajudar , mandamos msg demorou 6 hs para responder, o banheiro tinha cheiro de mofo , Wi-Fi não funciona, e o sinal de dados móveis é horrível, pedimos dois quarto e um era para crianças , nos deram quartos um longe do outro , acabamos ficando tudo em um quarto só, não recebemos café da manhã e a única vez que vimos um funcionário foi no checkout e foi bem grossa.

Easy to access, self check in system

Location was a bit out of the way

Great location, clean, comfy rooms with new carpets and good beds. Breakfast was lovely. Although pub not open, the venue was lovely.

Bathrooms need a paint spruce up. Corridors need some decorating.

The continental breakfast was good and the staff very helpful and friendly. We liked the location because the bus service was reliable and the riverside walk into the city centre (about 5 km) delightful. The room was spacious and well-equipped.

Until the day before travelling we were expecting to be staying in a functioning pub, which is what we wanted. In fact, the pub was to all intents and purposes, closed. Just the accommodation was open. Our small double bed in Room 2 was lumpy and uncomfortable. It was very hard to fill the kettle from the bathroom tap. There were no towel rails or hooks in the bathroom, It might be that all these issues will be addressed by the new owners.

Nothing

This place is an absolute dive!!! Should never even be on Bookings.com in my opinion. I arrived to find everything closed up by the Brewery. There was a very complicated procedure to go through to get to the room. If there had been a fire the only was out was through a window! There is no way to contact the people as the phone rings out. I have reported this to bookings.com. Beware of going here for sure. I was appalled with this property

Woken up at 3am by a loud group in one of the adjacent rooms. Lots of commotion, loud music, quite intimidating. Went on for at least an hour.

Breakfast was simple but fine considering the price paid. Room was comfortable and perfectly fine for a short stay. Shame the pub was closed, which might put some people off, but if you want to stay on the cheap then this is the place for you.

The pub and restaurant was shut down and it doesn’t tell you this when booking I had to switch rooms when I got there as mine smelt like a bin, but they did switch me rooms straight away there’s a horrible smell throughout

It smells

The staff were amazing, so friendly and helpful. The bed was very comfy and room clean.

Excellent location nice walk into Durham. Staff were really helpful and friendly A comfortable room

Absolutely beautiful clean rooms, Would highly recommend, the pub and restaurant are closed at the moment waiting for new owners too take over , but it looks a lovely place too eat and drink. We will visit again when its fully functional .

N/A

Spacious room. Comfortable bed. Powerful shower. Good location of television. Complimentary Tea and Coffee. Nice pastries and yoghurts for breakfast and very nice food from restaurant. Great location for access to Durham and bus stops a few steps from the hotel on both sides of the road.

Suggestions: a chair to compliment the stool in the room/ somewhere to hang towels rather than place on the rads. A few hooks somewhere. Used the extractor fan in bathroom but it was loud. Had a room on the main road side and the top sash window closest to the bed needs a second window fastener on it which would help shut out road noise. Small things. None of which detracted from a very easy stay. Will be back.

Our room was very tired and in need of some attention. The toilet set at was loose and the shower difficult to control between hot and cold. The door to our room was also stiff to open and at one point I didn’t think we would be able to get out. The bathroom also had no heating in it. Despite that we slept well and had a really good home cooked meal on the night we stayed. So overall worth the money but wouldn’t necessarily stay again.

See above

The property was nice in a nice location out of the city so a nice walk in

The pub and food in the pub was lovely but the accommodation upstairs was tired and unloved

Self service, modest choice, helpful lady. Frequent bus service to Durham

Staircase rather steep to bedrooms

Easy to find. Clean. Friendly staff

Room would benefit from a freshen up. Shelf over wash basin made it difficult to clean teeth! I arrived at 9pm expecting to be able to meet my brother for a drink in the bar but the bar had closed. Thought this was odd for a pub!

View, value for money, very friendly staff

Rooms could be cleaner (dust)

Good value for money. The evening meal we had was excellent and the staff were very friendly. The situation was perfect.

When we booked we didn’t realise the breakfast was only continental but we didn’t mind although we had hoped for a little more selection, maybe some cheese Also some individual tea pots to make a pot of tea would be a good addition. But for the price paid was good value.

Breakfast was continental and there was an excellent choice - cereals, fruit juice, brown and white bread with lots of choice of spreads, yoghurts and fresh fruit. Which was replenished frequently. The Sunday lunch was a real joy, great food and excellent value

Comfortable, clean and with kind staff.

Nothing.

Staff were lovely and welcoming, the pub was in a lovely location and a lovely walk to Durham along the river. Parking was available outside the pub. Unfortunately they weren't serving food the 2 days we stayed however they do have a choice of 3 other "sister" pubs which also offer 10% discount for guests and the food was beautiful, we went to the new board inn and would highly recommend although we went by car and not sure If there is a bus service, the rose tree is a short walk and had a lovely menu however there wasn't anything on there that I liked so we chose to drive out. There is also a bus service outside the pub which runs regularly so very ideal on location.

First off they don't offer a cooked breakfast but a continental one instead...i was happy with this as I like a continental breakfast but I have to say the selection was poor considering this was the only breakfast. Things like pastries in packets, cereal and yogurt but I noticed they didn't seem to cater the more popular things such as crossiants,yogurt was rhubarb and raspberry flavours which I don't like either, so it felt very limited. The room we stayed in was very small, the bathroom was like that in a caravan and unfortunately had hair in the sink and shower however we didn't complain as we initially thought the value wasn't bad (before breakfast etc) this was disappointing as it didn't feel like the bathroom was "clean" there was no where to store anything and no hooks for towels etc.there was a considerate amount of dust on the bed etc and the decor wasn't great which made it look shabby which is a shame as downstairs is beautiful. Bed wasn't too bad but springs were noticeable and other reviews had commented the same. We had a window overlooking houses so could have done with a blind for privacy with the natural light still able to get through, this would also help with the street light outside as the blackout curtains didn't work too well on their own. There is a busy road outside which could be noisy but personally that didnt bother us and couldnt really be helped. The door was tricky to open and lock and I couldn't manage it either. I feel the value for money would have been great if it was with a lovely breakfast too but felt this let it down and the reflection of the price made it feel quite on the expensive side considering we had to pay for breakfast else where both mornings, I'd say value of £50 max per night for this room.

Convenient for staying and parking outside of Durhan centre. Evening staff pleasant and pub relaxing. Comfortable bedroom.

3rd visit, not as good as previous as evening meal of 'fish & chips', chips were scraps of potato's. In the ensuite, basin was too small with shelf above, making it almost unusable and mirror was low for only 5 ft use.

The beds were comfortable. Parking putside was easy Room size very good Bathroom clean Breakfast- continental - self serve We go there after the pub closed early that day but could still get room access which was helpful.

Breakfast could have had more choice. The road outside is very busy

Food was very good for the evenings

Lovely friendly staff, facilities clean and tidy