Osim vanjskih bazena, ništa drugo

Prvo i osnovno što Spa radi do 19 h (?????), dok na stranici piše da radi do 21 h. Nikada nisam vidjela ni čula da Spa radi do 19!!!! Skandinavsko uređenje?!?! U sobi nema ogledalo????!!!! Sobe su prazne i sterilne, treba im više "topline". Ujutro u 7,30 probudilo nas je lupanje i bušenje. Dok hotel radi oni grade drugi kat?!? /! Žao mi je što ne mogu staviti snimku bušenja u recenziju. Doručak je katastrofa. Izbor nikakav. Premalo svega. U toaletu ispada držać wc papira, paučina na prozorima. U restoranu mrvice po stolicama, prljav pod i postolje stola. Sve u svemu koma. Umjesto rezerviranih 3 noći, ostali smo jednu! Jako mi je žao što smo i tu jednu morali platiti!

Clean, restaurant

Wifi that doesn’t work, salt room was terrible (no salt, no feeling of relaxation), one power outlet in the whole room, novody stated that we would have a maximum of 3 hours per day (once) for the wellness and you have to make a reservation for the wellness centre every day, wellness centre is in a separate building to the hotel. No hair dryer in the rooms, phone for reception DID NOT work.

Ein sehr schönes Hotel mir einem riesigen Zimmer. Das Frühstück war toll!

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Everything was perfect! Highest rate go to staff that was very kind and professional. Everybody was just amazing. People at the front desk, housekeeping ladies, restaurant staff, everybody was very nice. Hotel is very clean and spaceous. Our stay was very comfortable and enjoyable. We will stay here for sure next time we visit Novi Sad.

What is uncompromisingly best about this hotel is the outdoor pool, the phenomenal staff of the spa center, ready to deal, patient, Vasilije the masseur whom I would recommend to everyone. My child enjoyed the swimming, the massage and the overall comfort of the spa (except for the tiny pool which could be bigger)

We continued our holiday in another room as a family member joined us. The situation is the same, with the fact that we are now disappointed with the breakfast, which is scarce and not replenished. You have to ask the waiters to refill your juice or coffee at 9am, and breakfast ends at 10am. The pictures I posted were taken at 9am. During breakfast, 3 waiters are standing, talking, laughing, while the breakfast table is empty. You wait 15 minutes to order food in an a la carte restaurant, and 30 minutes to prepare it. Hotel staff who do not have good information, management which is not as it should be, regular guests are not met at all, although we like it very much and want to keep coming.

The breakfast was perfect and the spa wellness center also

Very large and clean rooms. Parking at the hotel. Pool was okay.

The staff at the restaurant was extremely slow and not serviceminded at all!! Both in the restaurant at dinner and at breakfast. It really affected our stay in a negative way. The breakfast was not good. The food was not placed in a cool place, but in the warm restaurant with no A/C on. And they didn’t fill up the buffet eventhough there were a lot of personel. There were some uncomfortable persons at the pool, they behaved threateningly.

Everything, the staff were so friendly, the food was fabulous 👌 rooms were beautiful!! The pool and spa were gorgeous too!!! We really loved the whole experience 😊