Situated in an area where one would expect to pay more, within walking distance to Chinatown and Union Square. A few, minor improvements are needed: poor heating, blinds don’t block enough sunlight, sleeper sofa is extremely small, and both the sofa and bed could be more comfortable. Biggest downfall are no hot water (tepid at best), loud outdoor traffic. On the plus side, management replies quickly and rooms are clean

We enjoyed the space and the location that was approximate to everything we were interested in. The radiators look like they no longer work and there is a thermostat on the wall that seems to control something, but there was no heat of any kind. We found a very small space heater in the closet that we used on the second night, but it is a very old building and it happened to be very cold out when we were there. The hot water is also coming from very far away, so takes a long time.

While I can understand that repairs need to be done at no point during our stay did the hotel have heat. When I reached out, I was told that I could get a space heater from the front desk, but there was no space heater at the front desk. Then I was told that the heat was under repair and they would bring us extra blankets. They did, in fact, bring extra blankets, which was very helpful while sleeping, and thankfully we did not spend a lot of time in the room outside of that. The shower took 15+ minutes to warm up to the point where you could stand in the water. Additionally, the futon type furniture in the living room was sold as a place to sleep, but it was not designed as something to be slept on. I was told by the contact that we had that due to the heat mixup we would receive a 10% discount. That never occurred. I would absolutely not stay there again. Despite the fact that the location was perfect for us.