Parking was a little high garage not many cars should have been 15

We stayed 4 nights

Fantastic

Had beautiful water view keep adding nights stayef4

Roman working in the pub was amazing

We loved everything about this property. The staff were all so kind every time we approached them. They never seemed bothered & always seemed sincerely interested in helping you. It’s also very helpful that they spoke English. The property is a bit of a walk, but definitely walkable to old town & the zoo if you have kids. If you prefer not to walk there is always a taxi or Uber sitting in front of the hotel waiting to go. The ride is very short & cheap to old town. You can also find Uber lime scooters out front to rent, too. The resturant inside is great! We had all 3 meals there & food was great for all. Servers were all fantastic, as well. Bottled Water needed in your room…no problem, they will bring it up to you. Need a charger or adapter…no problem, you can get one there, too. ATM in hotel is very convenient. They have everything you need. It’s very safe. You must have a keycard to get in the elevator to any floor beyond the lobby. Parking is available on site for a fee. The pool was great, although not heated, but it is indoors. The room was beautiful. Has alot of charm to it. Some would say it could use some updating, but if you like charm you will love it. We would definitely recommend staying here & will return.

Staff was outstanding

Good location by the beautiful river bank

There was a musty smell in the room that resulted in only a 3 star rating for condition and comfort. But otherwise the hotel was fine.

Nice place to stay

Wonderful hotel and excellent staff!!

Walkable to downtown, less than a mile. Very safe area for walk around.

Old property, needs a major refresh. Breakfast buffet is barely marginal. Hot items were at best lukewarm.had to wait for ~15 minutes to get the potatoes and finally when they arrivef, they were absolutely cold. had requested early check-in, butvwerevasked to waitfor two gours beforewe could get into our room. Does not live upto the Marriott brand name.

Very comfortable and very nice

Very nice location located on the Neckar river in Heidelberg. Location is great for walking into the historic area of downtown. Room was clean and quiet and staff very friendly and helpful.

Good Hotel, nice Staff. Rooms need a makeover.

great location and customer service

Enjoyed our stay in Heidelberg, and found the Marriott Hotel very comfortable. The staff was friendly & helpful. We walked daily into the Old City, and visited the Castle. An Edika & ALDI’s is close by. Would stay again.

Lovely hotel with easy access to Trams or a nice walk along river to the old town. Staff were amazing and although decor slightly dated hotel was spotlessly clean. I would definitely recommend this hotel.

Good place

A

All was good. Good breakfast

Good location. Nice staff. Room very "basic". Bathroom kind of "old". No safe in the room.

Lovely staff but an aging facility.

We love this hotel! It is older but charming and well maintained. The staff is friendly and helpful!

Our stay was made that much better by the helpfulness and great attitude of staff.

Very limited television channels. No CNN or BBC. River view was nice(at a cost). Staff were top notch. Wi-Fi was poor. Couldn’t watch Netflix without buffering. The hotel was very quiet. A little pricey for lack of entertainment in room and dial up speed Wi-Fi. 25-30 minute walk to old town.

We spent two nights at the hotel and we were outside most of the time. If you are planning to stay longer, make sure to ask for an upgrade, because the rooms especialy the bathrooms are very old and need to be renovated.

The carpet is old and the tub bathrooms are scary to climb over. No English news channels. The property needs refurbishing.

The view around the location is great!

I loved everything about this hotel except the Hamburger! Location is great, staff are fantastic, amazing breakfast, and nice pool! However, we enjoyed the location so much that we decided to stay for lunch even after checking out and the hamburger I ordered wasn't good at all, could not eat it. When we mentioned that to the waitress (she saw it was not eaten) there was no reaction -- no apology and we still had to pay 21 euros for it. Too bad.