Check in was rude and completely I will to allow early checkin. Would t even check if room was ready.

This hotel was dog friendly and was fine for our overnight stay on the way through town. A dog park walking distance away also helped burn some energy for our young pup. The floors were tile so although it was per friendly, it didn’t smell pet friendly. Nothing fancy but that’s not what we were looking for so it worked out just fine. There was a potty station by the dog friendly rooms so we didn’t have to go for a long walk to find a place. Conveniently located off the highway, it was very close to train tracks and was more of an industrial neighborhood. Staff at check in was very friendly and professional. Communication with the hotel took place through text, which was kind of nice.

Was surprised there wasn’t daily room service.

This hotel is old and there is no elevator to the rooms on the second floor. It’s all spread out over a wide area and you have to lug your baggage across the street. The construction on the Main Street complicates it. We only booked this hotel because it has a Tesla Supercharger. After going to see where our room was located we knew we could not walk up all those stairs to get to it. So we lugged everything back to the front desk and told the desk clerk we needed an elevator or a ground floor room. She said all of the ground floor rooms were pet friendly rooms. We said ok because by now it’s after 9:30pm and we had been driving since 7:00am. Then the clerk said she had to go check our assigned room to make sure it was reassignable. We told her we didn’t go in. But that didn’t matter. Then she came back and said she had to get permission from the manager to move us since we booked thru Hotels.com. We asked what difference did that make. No answer. We waited about 10” and then asked for our money back because we had to go find a room we could get access to somewhere else. She said since we had checked in, and my card was run there was nothing she could do. We asked what happens if she can’t get ahold of her manager. She said, “Then I can’t change your room”. It was almost 9:45 on a Sunday night, so we left. We got a super nice room at Comfort Inn about a mile away, and the desk clerk there was extremely sweet and cooperative. We were in a VERY NICE room for about the same $.

Close to downtown. Comfortable room with all amenities.

Nice clean room.

This property is really a convention center. There are multiple buildings in close proximity but still separated by streets. Computer issues were occurring during our stay and the TV never did really work. Not a bad place but would probably choose a more traditional stay next time.

We had a really good time. The rooms need an update but it wasn’t bad. My grandson loved walking over the street to breakfast. We will be back.