Stayed here two nights and it was very nice. The staff were wonderful, and the location is great. Reason why I gave it 4 stars is because it is time for an upgrade. Room was clean but outdated. There was no mini fridge in the room.

No fridge in room. Bathroom door broken. Bed was hard.

There were two water bottles in the room, but cost $3. Got thirsty in the middle of the night and upset that it cost so much and not just given to us for free if it's there.

Very Conveniet. Near Shppoing mole.

Very good

Will be staying here again in the future!

Hotel wasn’t the best. They made me pay for parking when some nights their access cards to the garage was not functioning at all and access to the room was not working so I had to keep going back to remedy the issue very inconveniencing. The air/heat in my room wasn’t not functioning and generally I would let this good but wasn’t a good experience. I stayed at other Hilton locations so it might just be this one. Some of their in-house support staff are rude . Don’t think I’ll return here or recommend this for future use of conference events if they do that. 4/10

They charged 32 dollars per parking space , they don’t tell you about this until you check out

Clean and Quiet

The accessibility.

Stayed one night - ceiling seemed to have some previous damage. And when in the bathroom, you could hear the people in the next room if they were in their bathroom.

Our bathroom had mold on the wall and

Location of this property is great but parking is overpriced. Condition did not work well and also we had an issue with a shower faucet.

Very nice clean rooms, good quality bedding. Convenient location. On the negative side, the walls could you a bit of soundproofing. However this was a very minor issue. Overall a very comfortable stay and definitely recommend for a stay.

We really enjoyed the architecture and location of the hotel. Upon check-in, we really appreciated the customer service of staff, especially how they dealt with drunken middle-aged men who interrupted our check-in as they got stuck in the revolving door then proceeded to behave like rowdy drunks in the lobby. The condition of the hotel is a bit shabby, which is why we only gave four stars. Also, the over-priced breakfast buffet is very similar to a continental breakfast included in the cost of lower-end hotels. However, the staff is so nice, breakfast was at least pleasant. The beds were some of the most comfortable we have experienced in years, and the room accessories and view were really nice. All of the basics of the room were nice (e.g. shampoo, conditioner, towels). There was an ice bucket, with no ice vending on our floor, which seemed odd and resulted in using room temperature water, but the room cooled off nicely once we readied for bed. Overall, a positive experience and stay.

Super friendly staff

Great stay and very easy to walk over to the Omni.

The stay was fairly good, but I was disappointed that the additional fee for parking was not made known, and that the staff did not seem very friendly.

Old abandoned not well kept

It was fine, nothing fancy.

I liked how clean and cozy the hotel was. The service from hotel staff was excellent and they were helpful. Only con was there should be a mini fridge in the hotel. It was difficult having beverages in the room and not being able to bring leftovers from restaurants because of it.

Hotel is definitely conveniently located. The hotel inside is quite dated. When you exit the elevator, the smell on the floor is of a hotel that has been serving customers for very long time. The hotel is clean no complaints, but you can definitely tell that it’s due for refresh. The hotel room itself also has a smell of being used for many many years. Bathroom, clean towels, clean shampoo, conditioner everything is good. Water temperature no problem for the shower and toilets flushed. Four pillows on the bed, made it easy to find a pillow position that worked and sleep was good. Overall, a solid place to stay three stars.

I liked the location, rooms were dated.

Comfortable room, friendly and helpful staff

Still dirty and tv was very out dated

Elevators not all working, shower was dirty.

My friend and I stayed in Providence for the weelend at the Providence Hilton. Easy check in and check out. Walking distance to Federal Hill. Clean, quiet and convenient to many activities/events.

Great personnel and clean.

It was great for the purpose of my visit to Providence

The property was consistently maintained daily.

Ok

Very good