Convenient and clean

Love staying here while in Asheville NC

Room was fine, staff were nice. Bed pretty comfortable and shower pressure 10/10. But I was given a room that looked straight out onto the street. And it was an intersection where the crosswalks ding for the sight impaired. A lot. Like, a lot. But I just needed a place to sleep, so it was fine.

Breakfast is waffles, cereal options, bagels, jimmy dean sandwiches, yogurt, and apples. Juice and coffee. Not bad for an advertisedco continental. Great location to downtonw. Old clean hotel. Nothing fancy.

Front desk is always pleasant.. location very convenient to downtown and walking distance to most places. Bedding and beds definitely need updating

Great value for your money. Hotel was clean, maybe a little worn in spots, but nothing that impacted our stay. It's not at the same level as a Marriott or Hilton, but given the location, was well worth it. Price included parking and continental breakfast. Staff was friendly. If you're trying to visit Asheville on a budget, this is a good option.

This hotel is great! I have stayed here several times and it’s affordable most of the season, great location, breakfast included and had a 12pm checkout.

I am so disappointed in our stay at the Downtown Inn. We got there ahead of Hurricane Helene, and the staff literally abandoned the property and left all the guests there with no one on property for 2 days. There was no running water, no continental breakfast out, No one was there to check people in when they had confirmed reservations. It was abaolute insanity. They even have the audacity to kick one poor woman out of her room in the middle of the night after her home had been completely demolished because she hadn't paid, but the only reason she hadn't paid was because no one was there for her to pay. As they were kicking her out, she kept saying I am more than happy to pay. I have money to pay for my room. No one was here for me to do so. There were keys out and available for people to use. I understand that this was a devastational time for everybody, and there was nothing they could do about the water and leak, but no one was even there to help with instruction. By the end of the 2nd day a lovely housekeeper was fhere and she did her very best to support but she had VERY limited duties she was allowed to help with. The only plus was that there was a swimming pool, so we were able to use buckets of that water to flush toilets all week.