This was an amazing hotel service was great pool was nice and breakfast the next morning was amazing

I always enjoy my stay at Embassy Suites because of it's cleanliness, and professional and friendly staff. What I don't like is that they''ve raised prices in the snack bar to airport prices and have started to charge for parking. If I'm paying 100 plus a night to stay, I feel my parking should be free. Other than that it's a good stay.

The first room they gave me smelled like smoke and the chair was peeling. The second room was better but there was dirty towels in the hallway.

Fantastic stay. The free breakfast and free before dinner appetizers really made a difference!!!!

Check in was super fast and easy.

Everything was great.

it was nice staff was excelent from checking in with devin to amazing breakfast with mr kenny and crew for breakfast .

The hotel was beautiful, the room was clean and comfortable.Tje breakfast was great.The only negative thing was our room wasn't ready when we got there. (We didn't check in until 5)

My family likes the stay but the only thing is they never told us you have to pay for parking. I found out after i got a partial repayment back off my deposit.. SMH.. PARKING IS $21.00 A NIGHT . JUST TO LET EVERYBODY KNOW. other then that it was wonderful

Room looks very old and unkempt the bathroom smelled like a public restroom. Stains everywhere.

I had one more night but they came and got in my room, trash all my belongs and food from fridge. When I get back had to rescue my belongs from trash but the food was gone

They got in my room and dump all my things I’m trash thinking that I was checked out and I had one more night there. I got my belongings back but the food. Good amount of food go e and all they said was.. “ oh I’m sorry”

I think it is a little lacking in repair, especially in the room.

We stayed at the Embassy Suites Palm Beach Gardens for one. Isn’t on August 31, 2024. We did check in late, was informed of a 21 dollar parking fee which as not stated when we booked. The clerk did waive it said he would do it this one time. We were in room 603. I do not think it was really cleaned nor restocked. The following things were missing or dirty. I feel this is Only 1 bath towel. 3 hand towels ( it was too late to call for additional towels and bath mat) Bathtub dirty No bathmat Night stand on left. Not clean No plastic bag for dirty laundry Was told 21 charge for pkg but waived 1/2 roll of toilet paper No reg coffee in room. Only 1 decaf Only 1 cup for coffee Buffet had only one person making omelets. He didn’t complain, it was a long line and he was working very hard. Trying to find a clean bussed table was another problem. No tables were cleared and we had to move other peoples dirty dishes in order to have a place to sit. I am so disappointed in the quality of this Embassy Suites. We have stayed at many Embassy Suites all of our country. I could have stayed at a cheaper hotel and I’m sure it would have been much better. This is totally unacceptable. And feel we should be refunded for our visit.

Very hospitable staff and property was well taken Care of.

Good

Great Staff

Awesome 😎

Perfect !

We loved staying here! It was beautiful and we had really friendly service wherever we encountered staff. We were impressed with our room, view, amenities and especially the price! My one and only critique is that our bathroom door was warped a little so you couldn’t shut the door with our a loud clap (which was problematic if anyone used it during the night).

Very clean and updated room

Very good hotel

Toilet seat was very loose in our bathroom, other than that, everything was good!

Stay was good . Devin in PGA location was awesome . Small mishaps with the kitchen sink , situation was handled in a timely fashion . Overall staff was pleasant.

The Embassy was beautiful nice and clean

Great

The property wouldn't give us our loyalty program points

Great stop for on our way home. Loved the cocktail hour and breakfast in the morning!

It was nice

Hotel is in a great location. Room could definitely be renovated for the price we paid. It’s perfect. Breakfast was not up to par for Embassy suites.

Excellent staff & breakfast! Would recommend!!

I liked the peace & convenience of the location. The breakfast buffet & happy hour everyday with 2 complimentary drinks. The rooms were spacious & suite was nice/comfortable.